Active since Jul 2020
Completely dishonest, misdiagnosed the issue so that they can get paid R250000 and still the pool is leaking. Jaco the owner promised several times to come and fix the leak after we paid in full and to date, he has not arrived. In fact he disappeared now. Although they advertise 15year service certificate, we never received this. Simply dishonest company.
This delivery service is unbelievably awful! They were late with my last 3 orders, I have to call and message and email several times only to get an automated response and zero care for the fact that orders are late, these orders were all for families impacted by COVID19, and the fact that there is no care, the cards are not even delivered so recipients don't even get the intended message of comforting words! Shocking absolutely shocking in these tough times we live in, not even an apology and forget a refund even though is costs you to chase them or make another plan since they do not honour the delivery date!
I ordered online through Bottles, they delivered a piece of cut pumpkin with torn packaging exposing half the pumpkin. With the Pandemic and spread of Corona, you would think that they are more alert to how they deliver goods! Then the customer services says there are no drivers to replace so the case is closed! Now I have paid for this and have a product that I cannot use and also exposed myself and family to a product that has been touched by many ppl in the process??? How can this be okay?
I ordered on line, received damaged food item (packaging broken), I emailed & called them, no response after several attempts. I also ordered a gift set for a birthday gift and the delivered the incorrect item, yet charged me the same. I emailed several times and yet no response, not even a phone call.
I ordered at least 3 times from them for important occasions like my husbands birthday and they simply did not deliver. One delivery was late and the other was cancelled without informing me before the day! I have sent several emails to call me & they simply don't bother to call. After sales service is horrific!
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