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Palesa M
Active since Jul 2020
12
Reviews
0
Industries
Reviews
12 reviews4 months ago
Poor service by GSR
I am very disappointed with the service we received from GSR garage & shutter, my husband called them to come fix our garage motor on the 8th of December 2025. They installed a new motor & we were happy. On Saturday the 13th when I opened the garage & drove out when I closed the door the door got stuck meaning it didn’t fully close living a space for a ******** to crawl in the house & our garage accesses the house. My husband called them to inform them that the garage door is stuck they have not come to us till today, instead their receptionist was now ignoring my husband’s calls only got an answer when I can called with my number, I guess she thought wow new business where they **** people of their money & never fix anything. When she answered I informed her that I am Thabo’s wife & told how frustrated I am that we have been with an open garage door for 4 days, my husband has to leave & I will be left alone with the children with an unsafe house, I told her they don’t care about us but they took our money. She told me we are not the only customers I can’t believe she said that to a woman & children who have to sleep in an unsafe house with the crime rate of this country & hung up on me. I want my money back because they took our money for nothing & still have not asssisted us with anything except them saying the technician is on its way and nothing happened. I am going to take them to the consumer Ombudsman if they give us the service we paid for
0 replies
15 months ago
Wonderful experience...
Wonderful experience always assisted in a event of an accident
56 replies
40 months ago
Gomolemo Nduna was r...
Gomolemo Nduna was really polite and helpful about my claim and made things easy for me
132 replies
45 months ago
Bad service
I have finished an advanced certification with Unisa about 2 years ago, even till today they have not send my certificate. I tried calling them phone are not working or it rings for a long time. My name is Palesa Mashiloane, I am based in Plettenberg bay, my ID number 8503250962086
0 replies
51 months ago
Excellent Service
I am so happy with the PostNet Canal Walk Mall in Century City. Their service is the best, when I forgotten my shoes at a place I was booked at for the holidays. This team made sure they my belongings and deliver to me. Everyday reassurance and kindness at their end I am forever grateful
0 replies
52 months ago
Poor service
My family and I visited Cape Town from the 4th of January till the 7th. We were booked at Knightsbridge luxury apartments unit 803. On check out I had forgotten my shoes but immediately when I realized I called the lady who helped us check out that I forgot my shoes. The lady confirmed she has them and I told her I will send money that they be couriered to me, she agreed. I called the following Tuesday to make arrangements for my shoes to be couriered. I let her she can take the shoes to postnet at canal walk and send her my address this lady kept quiet the whole time I had to call her only for her to tell me she has never couriered anything in her life so she doesn't what to do. I asked if she was not familiar with postnet she said no, I explained I will ewallet the money, you just drop of the shoes and give them my address, she said she is busy, I even said no when you have time just let me know you are there I will send the money.this lady kept quiet the whole week I call her today she doesn't answer my calls eventually she buzz me I call her now making other arrangements that she drop the shoes at security of the apartments and postnet will pick them up. I even told her the service I got there is poor she start shouting that she has my shoes she have been busy and I said you cannot have my property and keep quite for to two weeks and not get back to me. She hung up on me so I am not sure now if she will take my shoes to the security for postnet pick them up or what her number is 0624836711. The place was really nice but the service and retrieving thing is a long process. Can anybody call me back about my shoes please
0 replies
67 months ago
Poor Service
They still have not sorted me out. Their agent called but promised call me on Monday the 12th of October. Till today I have not been contacted and my credit card limit has not been resolved. I don't know what to do FNB is so disappointing
53 replies
67 months ago
POOR SERVICE
FNB again with its shenanigans, I can't believe I am still with this bank with the poor service. I have increased my credit card limit, okay let me start from the start,I had a message on my app indicating that I can increase my credit card limit by R15000 and odd numbers then I decided R15000 is too much so I will increase it by R6000 which I have on the 5th of October.I was expecting the money to reflect on my credit for use the following day.the money didn't then I got an email showing the increase was successful &my monthly payment will be R400 &something but still the money is not available for use.I call to get assistance with their crazy auto machine that does nothing for the client this is really boring.I get an agent by the name of Andrew l explain my story and let them know I just need the money to be available for use,he says thats not the right department &he puts me through to another department that cannot assist me because its not the right one again so why are you guys having a customer service that can't help your clients.So I figured out the only way to get assistance at FNB is through Hello Peter. My last query was resolved by Hello Peter so its best you fire the whole customer service and Hire Hello Peter because they seem to be the ones working.FNB please assist me I need to use the money by the weekend
53 replies
69 months ago
Poor Service
Fnb still has not resolved my issue and I have not received any call from them. I don't know what to do anymore
53 replies
Review Distribution
5 Star
3 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (75%)