GG
GSR garage and shutter doors
Unclaimed Business
GG
GSR garage and shutter doors
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About GSR garage and shutter doors
GSR garage and shutter doors has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked GSR garage and shutter doors across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePM
Palesa M
1 reviews | Active since Jan 2020
17 Dec 2025, 13:45
Poor service by GSR
I am very disappointed with the service we received from GSR garage & shutter, my husband called them to come fix our garage motor on the 8th of December 2025. They installed a new motor & we were happy. On Saturday the 13th when I opened the garage & drove out when I closed the door the door got stuck meaning it didn’t fully close living a space for a ******** to crawl in the house & our garage accesses the house. My husband called them to inform them that the garage door is stuck they have not come to us till today, instead their receptionist was now ignoring my husband’s calls only got an answer when I can called with my number, I guess she thought wow new business where they **** people of their money & never fix anything. When she answered I informed her that I am Thabo’s wife & told how frustrated I am that we have been with an open garage door for 4 days, my husband has to leave & I will be left alone with the children with an unsafe house, I told her they don’t care about us but they took our money. She told me we are not the only customers I can’t believe she said that to a woman & children who have to sleep in an unsafe house with the crime rate of this country & hung up on me. I want my money back because they took our money for nothing & still have not asssisted us with anything except them saying the technician is on its way and nothing happened. I am going to take them to the consumer Ombudsman if they give us the service we paid for
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Palesa M
1 reviews | Active since Jan 2020
17 Dec 2025, 13:45
Poor service by GSR
I am very disappointed with the service we received from GSR garage & shutter, my husband called them to come fix our garage motor on the 8th of December 2025. They installed a new motor & we were happy. On Saturday the 13th when I opened the garage & drove out when I closed the door the door got stuck meaning it didn’t fully close living a space for a ******** to crawl in the house & our garage accesses the house. My husband called them to inform them that the garage door is stuck they have not come to us till today, instead their receptionist was now ignoring my husband’s calls only got an answer when I can called with my number, I guess she thought wow new business where they **** people of their money & never fix anything. When she answered I informed her that I am Thabo’s wife & told how frustrated I am that we have been with an open garage door for 4 days, my husband has to leave & I will be left alone with the children with an unsafe house, I told her they don’t care about us but they took our money. She told me we are not the only customers I can’t believe she said that to a woman & children who have to sleep in an unsafe house with the crime rate of this country & hung up on me. I want my money back because they took our money for nothing & still have not asssisted us with anything except them saying the technician is on its way and nothing happened. I am going to take them to the consumer Ombudsman if they give us the service we paid for
0
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Annatjie O
1 reviews | Active since Jan 2020
9 Sept 2025, 14:15
VERY BAD AFTER SALES SERVICE
I've had my roller door serviced in June 2025 and since then I have had numerous problems - I've contacted Wendy numerous times and they did come out to "fix" the roller door, but the door is still not working properly. I have paid over R21K for this! Her excuse is that the roller door will keep on giving issues because it is old - they replaced the PC board and fuse - NO Warranty (very convenient). She refuses to come out and fix. BAD BAD SERVICE - DO NOT USE THEM!
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Annatjie O
1 reviews | Active since Jan 2020
9 Sept 2025, 14:15
VERY BAD AFTER SALES SERVICE
I've had my roller door serviced in June 2025 and since then I have had numerous problems - I've contacted Wendy numerous times and they did come out to "fix" the roller door, but the door is still not working properly. I have paid over R21K for this! Her excuse is that the roller door will keep on giving issues because it is old - they replaced the PC board and fuse - NO Warranty (very convenient). She refuses to come out and fix. BAD BAD SERVICE - DO NOT USE THEM!
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Busiswa B
1 reviews | Active since Jan 2020
6 Sept 2025, 09:20
GSR ARE ****MERS
I am currently in a processes of opening a ***** case against GSR. They took my money (R4000), they said they'd come automate my garage. Technicians came to my home, the first time they pretended to be busy and then told me that they do not have the tools to do the job and that they'd return the following day. They did not return the following day. I called them in frustration and asked why they didn't communicate. They apologised and promised to return. They did. They damaged my property, drilled my walls and then made another excuse as to why they couldn't complete the job. After that I did not see them again, they do not take my calls and they ran away with my money. Do not use GSR. They will ask for a prepayment, not do the work and then runaway. They do not even have an office address.
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Busiswa B
1 reviews | Active since Jan 2020
6 Sept 2025, 09:20
GSR ARE ****MERS
I am currently in a processes of opening a ***** case against GSR. They took my money (R4000), they said they'd come automate my garage. Technicians came to my home, the first time they pretended to be busy and then told me that they do not have the tools to do the job and that they'd return the following day. They did not return the following day. I called them in frustration and asked why they didn't communicate. They apologised and promised to return. They did. They damaged my property, drilled my walls and then made another excuse as to why they couldn't complete the job. After that I did not see them again, they do not take my calls and they ran away with my money. Do not use GSR. They will ask for a prepayment, not do the work and then runaway. They do not even have an office address.
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Busiswa B
1 reviews | Active since Jan 2020
2 Sept 2025, 05:42
HORRIBLE, HORRIBLE SERVICE
Horrible service. The owner, Adriana has no respect for her clients. They ask for prepayment before a service is done and then they send you on a run around when the service needs to get done. I would not recommend this company to anybody. I am still waiting for my door to be automated. They have sent 5 different technicians to my home and the work is still not done. I have been inconvenienced; they refuse to refund my money. I regret using this mickey mouse, unprofessional company.
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Busiswa B
1 reviews | Active since Jan 2020
2 Sept 2025, 05:42
HORRIBLE, HORRIBLE SERVICE
Horrible service. The owner, Adriana has no respect for her clients. They ask for prepayment before a service is done and then they send you on a run around when the service needs to get done. I would not recommend this company to anybody. I am still waiting for my door to be automated. They have sent 5 different technicians to my home and the work is still not done. I have been inconvenienced; they refuse to refund my money. I regret using this mickey mouse, unprofessional company.
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claire B
1 reviews | Active since Jan 2020
7 Dec 2024, 12:05
roller shutter doors
I would like to congratulate GSR garage and shutter doors for their excellent service, friendliness and efficiency. The roller shutter door looks smashing and they installed against not so good building conditions. I did get the names of the 3 guys but I am sure their office know who they are. Well dine guys !!!
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claire B
1 reviews | Active since Jan 2020
7 Dec 2024, 12:05
roller shutter doors
I would like to congratulate GSR garage and shutter doors for their excellent service, friendliness and efficiency. The roller shutter door looks smashing and they installed against not so good building conditions. I did get the names of the 3 guys but I am sure their office know who they are. Well dine guys !!!
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Replies (0)