NC
Nas C
Active since Jul 2020
2
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2 reviews69 months ago
CLICKS AND REVLON : A MATCH MADE IN SHOPPER'S HELL
While on vacation in South Africa in December 2019, I invested in the Revlon Hairdryer Brush and was assured by the sales assistant that it was the best in the brand. She was correct and it worked well for two months, after which it simply stopped working while I was in Turkey. Since March, I have been communicating with Revlon and from the 6 July 2020, I have been in contact with Clicks who have sent me multiple emails, each time demanding more information, receipts, barcodes, images etc. It would seem that I - and not the hairdryer brush- is the problem. I have been jumping through hoops to accommodate their requests (and let it be known that even though there is a one-hour time zone difference, it takes Clicks a few days to reply to each email). They assured me that their supplier would be in contact. NADA. I am disgusted at the service - and shocked that a branded product which costs around 800ZAR would stop working after two months. This does not happen with products bought in Europe. Overall, disgusted. A note to foreigners - DO NOT SUPPORT SOUTH AFRICAN stores because the international warranty is a joke. I bought it out of necessity and it was not worth the aggravation that I am going through to get it attended to. SUB STANDARD product and service.
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70 months ago
DISORGANISED AND UNPROFESSIONAL : A TRAIN WRECK OF A COURSE
Many people told me that CELTA would be a life-changing intensive course. With DURBAN LANGUAGE CENTRE, you get CELTA LITE with lots of free time, cancelled input sessions (all of which you paid R18500 for) and material not being updated to the drive. It is impossible to work with the team from DURBAN LANGUAGE CENTRE who are disorganised, disrespectful and unprofessional. Unfortunately, all I got out of this is five weeks of stress and a sub-standard course with DURBAN LANGUAGE CENTRE. I really wish that more people would speak up so that DURBAN LANGUAGE CENTRE starts taking the CELTA course and trainees seriously and treating people with respect. Given that the course is online, we also had to deal with power outages (this is a South African based institute) and the DOS of DURBAN LANGUAGE CENTRE running out of data - not once but thrice. Since CELTA is now online in 2020, I would urge people to do their research and select the best centre, not the closest one. If I could do this over, I would sign up with International House. Same price. Superior quality. If people are wondering why I posting this review, it is because R18500 is not a small sum of money and people should get value for money. DURBAN LANGUAGE CENTRE fails in this regard and I truly wish that someone had written an honest review about DURBAN LANGUAGE CENTRE before. The problem is that most candidates are too afraid to speak up because they have the threat of not passing hanging over their heads which is so unfair. Good luck to those attempting CELTA. Choose well because you will be stuck with your chosen team of trainers for 4-5 weeks and it should be a life-changing, empowering experience which prepares you for teaching. For me, it wasn't. I hope that your experience with a quality institute such as International House (I have heard great things about them) is much better and that your CELTA is more than just a piece of paper, but real training for the real world.
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