Active since Jul 2020
We have been to Grassroof a few times, and hoped the service would get better! But unfortunately they wonβt see us again. We asked for a table outside, and we could see there was a few open, but the lady insisted that we take a table inside. We said we have small children, and we want to watch them play outside. Well, she showed us a table inside, and disappeared. We saw another waiter, and asked if we could sit outside, showed him an open table, and 2 other ladies came, took the table, and the waiter walked off, leaving us without a table. This was not the first bad experience we had at Grassroof.
Massive delays. I placed an order and paid on the 4th of May. The arrival date of the order kept changing. I cancelled the order, and received a letter indicating that I will be refunded at end of September! Never again!