SS
Solomon S
Active since Jul 2020
6
Reviews
0
Industries
Reviews
6 reviews5 months ago
Don't ever trust this field agent from Sanlam
I took a policy with sanlam, worst decision I have ever made. Bad customer service from this field agents
408 replies
8 months ago
Title: Exceptional Service from Dotsure Claims Agent – A True Professional!
I recently had the pleasure of dealing with Dineo Mata from Dotsure regarding my claim for a mechanical incident on my VW Golf VII. From the very first interaction, Dineo demonstrated professionalism, empathy, and efficiency that truly exceeded my expectations. She handled my claim with remarkable clarity and speed, keeping me informed every step of the way. Her communication was prompt and transparent, and she made sure I understood the settlement process in full detail. What stood out most was her genuine care—she didn’t treat me like just another case number, but as a valued customer. Thanks to her, my claim was settled fairly and swiftly, and the entire experience felt seamless. Dineo is a shining example of what customer service should be, and she reflects the best of what Dotsure stands for. 👏 Thank you, Dineo, for turning a stressful situation into a soft landing. You’ve earned my trust and appreciation!
1 reply
9 months ago
The worst decision I made leaving my previous warranty cover and Join this Dotsure
Worst decision I took Joining dotsure extended warranty. I was **** to when I was sold this policy that it covers most mechanical components in the car, jiki jiki all parts on the transmission are not included, they start telling you that those things are wear and tire, but on the policy document they show which parts are covered, you get relaxed. Eish from the smooth talk got from that consultant I referred lots of people, I wonder what should I do🤦🏿. I went to the service center to get clarity, they tell me that those things are not wear and tire, but what do I know it's south Africa we getting ****med left and right. And I specifically asked that most dsg motors have problem with transmission is those components coved, the consultant tells me that you can even claim in 31 days, kere are you sure🤦🏿, That's why they don't talk to the service center because they want to make fool out of us.
53 replies
25 months ago
Bad service and ridiculous request during claims .
Bad service and ridiculous request during claims
0 replies
46 months ago
Bad services from maxlaw credit legal
I don't know how they operate I was called by a lady from that company he gave me a bad service I don't understand forcing me to apply for that maxlaw credit legal can u please assist
0 replies
70 months ago
No one at Dc experts is willing to assist me cancel my debt review
I have been trying to cancel the debt review because I will be able to to manage my debts, but no one is willing to assist me, the agent who called me took advantage of me lied that I will be able to buy a house in the next 3months, and now I read that when you under review you can’t take any debt, so can some one assisted to cancel because I will be able to pay all my areas in the next 3months so that I can start planning on taking a bond please
318 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)