Municipal Employees Pension Fund
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Municipal Employees Pension Fund has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Municipal Employees Pension Fund across 11 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Selecting this pension fund was the biggest mistake in my life. They will send you from pillar to post, tell you different stories every time. Poor customer service always Maxx
1 reviews | Active since Jan 2020
Selecting this pension fund was the biggest mistake in my life. They will send you from pillar to post, tell you different stories every time. Poor customer service always Maxx
1 reviews | Active since Jan 2020
The service is very poor I spoke with karabo she kept me on hold for 17 mins.after she ****. Municipal employee pension fund is not good at all. You have to pull up your socks. Your are there because of our money and we need excellent service not that nonsense you doing.stop telling us ****s. (You will get your money on Friday, when Friday come you will get your money on Friday,)iam sick and tired of your empty promise, I want my money tomorrow. Don't tell me that you busy with 2o24 money that is your baby I want my money tomorrow
1 reviews | Active since Jan 2020
The service is very poor I spoke with karabo she kept me on hold for 17 mins.after she ****. Municipal employee pension fund is not good at all. You have to pull up your socks. Your are there because of our money and we need excellent service not that nonsense you doing.stop telling us ****s. (You will get your money on Friday, when Friday come you will get your money on Friday,)iam sick and tired of your empty promise, I want my money tomorrow. Don't tell me that you busy with 2o24 money that is your baby I want my money tomorrow
1 reviews | Active since Jan 2020
Call centre not working, emails are ignore no updates on applications nothing how do we trust these people with our monies if this how they pathetically operate, service doesn't desrve any rating zero rating.
1 reviews | Active since Jan 2020
Call centre not working, emails are ignore no updates on applications nothing how do we trust these people with our monies if this how they pathetically operate, service doesn't desrve any rating zero rating.
1 reviews | Active since Jan 2020
Submitted my two pot withdrawal application on 6 weeks ago, when trying to call them you hold for an hour on the line the agents are pathetic and always have a different excuse each and every time, are they even processing these applications? our money is deducted every month but it's a hustle to get it back what is this? CRF Please explain we need answers.
1 reviews | Active since Jan 2020
Submitted my two pot withdrawal application on 6 weeks ago, when trying to call them you hold for an hour on the line the agents are pathetic and always have a different excuse each and every time, are they even processing these applications? our money is deducted every month but it's a hustle to get it back what is this? CRF Please explain we need answers.
1 reviews | Active since Jan 2020
My father passed away almost 4 years ago and up until today we don not know what he's pension fund balance was. The pension fund refused to give us the information. We were at their offices as well and they refused to assist us told us their system was offline. The Municipality where my father used to work informed us that my mother received to little money and that the monthly pension is also incorrect. The amount that she is receiving now is half of what she is supposed to get. Someone has to take action because our parents and family worked hard all their lives just for this to happen in the end.
1 reviews | Active since Jan 2020
My father passed away almost 4 years ago and up until today we don not know what he's pension fund balance was. The pension fund refused to give us the information. We were at their offices as well and they refused to assist us told us their system was offline. The Municipality where my father used to work informed us that my mother received to little money and that the monthly pension is also incorrect. The amount that she is receiving now is half of what she is supposed to get. Someone has to take action because our parents and family worked hard all their lives just for this to happen in the end.
1 reviews | Active since Jan 2020
Last year in October 2020 municipality submitted a claim after my son passed on for pension fund. Today is 05 November 2021 and I have not received a cent. My son was paying rent for me now they are chasing me out becuase I can't afford to pay rent and Sanlam doesn't want to release the money so I can pay rent. I am pensioner. Please help me and stressed because I don't know what to do. Aida Marwa
1 reviews | Active since Jan 2020
Last year in October 2020 municipality submitted a claim after my son passed on for pension fund. Today is 05 November 2021 and I have not received a cent. My son was paying rent for me now they are chasing me out becuase I can't afford to pay rent and Sanlam doesn't want to release the money so I can pay rent. I am pensioner. Please help me and stressed because I don't know what to do. Aida Marwa
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