SM
Steven M
Active since Aug 2020
2
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2 reviews48 months ago
Gratitude to BMW West Rand
Herewith my Gratitude to BMW West Rand, Kelly Dawes & Liesl Fhorbesch From start to finish my experience with BMW West Rand has been the greatest ever, working at a dealership myself and being in the trade for many years now, I have never been greeted with such service from another dealership and mostly the sales executive Kelly Dawes. From the moment when I called in to query about the pre-owned vehicle I wanted to buy (330i) to the point where I was re-directed to Kelly who could answer all my questions, send me photos and supply me with all the info first hand. Kelly was more than willing to Demo the vehicle for me, (where I was greeted by a friendly and informative individual) attend to the extras I asked for and also assist with the delivery to my location. He kept me constantly up to date from finance to delivery and we spoke daily regarding the progress of my vehicle. Finally I would like to compliment the fast service and Efforts of the F&I Liesl who understood my position and needs right of the bat and who also provided extremely friendly and efficient service, who knew her client right off the bat. To Kelly Dawes and Liesl Fhorbesch, I thank you for your service, this has been a top buying experience from the first phone call to the delivery. Kelly you went above and beyond in your service, even with the unexpected but awesome surprises and your high attention to detail and commitment is astonishing. Kind Regards
0 replies
69 months ago
Great support
I would like to Thank Marc and Danie for their excellent service and help with the purchase of my BMW 3 Series. Was fantastic and I would recommend this Dealership to everyone I know.
53 replies
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