SJ
Savannah J
Active since Aug 2020
2
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0
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Reviews
2 reviews67 months ago
MTN the Kakest service provider EVER
AbsoluteTERRIBLE service!! I had a contract when MTN opened 7-07-2018, ended 8-07-2020, so contract ended and it was cancelled sucesfully on the cancellation date. No debit the end of July. They still gave me airtime in August, called again, cancelled again, debit went off end of August, cancelled the contract again!! So after all this and being told the number is now prepaid upon loosing my phone 29-09-2020 and trying to blacklist the number,I am then told the number is still on contract, spent all day long on he phone, no soultion, I go into the store 30-09, told they moved over to a new system one is showing a contract number, one is showing prepaid, I fill in some paperwork and the lady sends it away giving me a reference number to use for the case number and insurance purposes. I submit my claim 1-10, the insurance calls me 2-10-2020, the reference is not valid, no blacklisting/ITC number received, I have called MTN everyday for a whole 6 days now, have been given 4 different reference numbers, each time I follow up a few agents cant even pick up the reference numbers, sent emails to complaints department, NOTHING. I have been with MTN now for a long time, my first ever contract, I have had my number for probably more than 6 years now, I will NEVER EVER use the network again, absolutely terrible service, never get to speak to management, nobody knows what they are doing!!!
0 replies
69 months ago
****ing terrible **** service
So i purchased a vehicle in march a VW polo, the previous owner had the vehicle serviced at Strand fitment centre in January, i drove the car for less than 2 months and the service light went on, VW-Barons refused to set the timing for this and i had to go all the way to strand from the heart of CPT, went there and i got a very arrogant attitude from the owner-manager boss whatever he is him and his guy supposedly reset the timing on the service light without showing myself and my hubby what they were doing, also this idiot did not have a mask on and he still coughed in the car, thats not the point though, its a month later and the service light is on AGAIN, i took the car to barons, paid to have them check if it actually needs something done, low and behold i was told the people who set the timing either caught on **** or did not service the car correctly. So this morning i phone a i tell the receptionist that the light is going on again so it wasnt set right and she literally has the nerve to tell me that there must be a problem, seriously? Please do not take your car for any service or motor work to be done rather go to a proper place i dont even think they are qualified to be doing servicing .
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