Active since Aug 2020
I would like to write a review about MiWay Insurance
Antoinette Botes did a great job as dat sure always does. They handle claims quickly, even over the Christmas holiday. I encourage everybody with animals to join. You will not be disappointed
Bow Wow buggy comes to your home to wash your pets. They have a trailor with warm water. I am always present so I've seen for myself how well they work with my dog. It is obvious to me that all the workers love animals. My previous dog had bad arthritis and they washed her outside to make her more comfortable. They always send a message afterwards to make sure everything was fine.
I was recently in hospital for 4 days with a kidney stone and last year for a week with another problem. Discovery always cover everything that they say they will and I didn't have to much out of pocket expenses. I am also bipolar and go for therapy a lot and for this they cover even additional sessions if the correct paperwork is filed. I have phoned them a few times to request forms or ask questions and they always respond quickly without sending you from one person to somebody else. The people who deal with requests know what they are doing. I am very satisfied with the service and the cover I always receive.
My claim was delt with swiftly and without further questions. The money was paid into my account 2 days after claiming. They even sent my dog a get well soon card!
I appreciated the fact that everything was explained in my home language (Afrikaans) and all my questions were answered. Dot sure is the only pet insurance that I am aware of so their advertising helps.
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