BW
Bow Wow Buggy
Unclaimed Business
BW
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDL
Danielle L
1 reviews | Active since Jan 2020
25 Jul 2025, 10:14
Honesty and Transparency Not Required For This Business
Want to start by saying that I think the groomers of this business are fine. They have always treated my dogs really well, but the ownership are massively unprofessional and rude which makes engagement extremely difficult. I questioned the pricing, after having been a client since March so this was not a one-off, nor was it a negotiation actually. They quoted me only slightly less for non-cutting services vs when they shave and cut the dogs. When questioned, they actually started arguing with me that they are competitive in pricing and they can price how they want and their groomers are well paid, which was not even remotely related to my concern. After expressing my opinion, the response was that "they are not the business for me." I don't think this is how to behave or how to treat a client. The disinterest in having a conversation with a client is unacceptable and this is not the first time either. The first argument was last month when the groomer told me they accidentally cut my doggo and the management came back insisting she was "cut before and they noticed the cut." Not that I made a big deal but it seems that honesty and transparency is not high on their list of supplier qualities. I honestly would not recommend when there are other services more affordable, better quality, and honest communication
Helpful (0)
|Replies (0)DL
Danielle L
1 reviews | Active since Jan 2020
25 Jul 2025, 10:14
Honesty and Transparency Not Required For This Business
Want to start by saying that I think the groomers of this business are fine. They have always treated my dogs really well, but the ownership are massively unprofessional and rude which makes engagement extremely difficult. I questioned the pricing, after having been a client since March so this was not a one-off, nor was it a negotiation actually. They quoted me only slightly less for non-cutting services vs when they shave and cut the dogs. When questioned, they actually started arguing with me that they are competitive in pricing and they can price how they want and their groomers are well paid, which was not even remotely related to my concern. After expressing my opinion, the response was that "they are not the business for me." I don't think this is how to behave or how to treat a client. The disinterest in having a conversation with a client is unacceptable and this is not the first time either. The first argument was last month when the groomer told me they accidentally cut my doggo and the management came back insisting she was "cut before and they noticed the cut." Not that I made a big deal but it seems that honesty and transparency is not high on their list of supplier qualities. I honestly would not recommend when there are other services more affordable, better quality, and honest communication
0
Replies (0)TLGW
Tayla Leigh Guseynzade Wilson
1 reviews | Active since Jan 2020
15 May 2021, 22:19
Amazing service!
Bow Wow Buggy is absolutely phenomenal! My dogs loooove the bow wow Buggy team and their service is always amazing! Always friendly, kind, gentle and genuinely caring.
Helpful (0)
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Tayla Leigh Guseynzade Wilson
1 reviews | Active since Jan 2020
15 May 2021, 22:19
Amazing service!
Bow Wow Buggy is absolutely phenomenal! My dogs loooove the bow wow Buggy team and their service is always amazing! Always friendly, kind, gentle and genuinely caring.
0
Replies (0)AR
Aleks R
1 reviews | Active since Jan 2020
14 May 2021, 10:06
Bad Attitude and Lack of responsibility
The owner took no responsibility for his staff after they hurt my dog, they did not even bother to come and have a look but wanted to argue. Mistakes happen and I understand that but not taking responsibility is where the problem lies. Not sure if it was dirty equipment or the cut that start this, either way it's Bow Wow Buggy that is responsible. I had to take my dog to the VET and now she has an infection and hot spot under the neck as a result of Bow Wow Buggy. It's really not about the Vet's bill but about their bad attitude. My dog is hurt and they make excuses and want vet's reports. My dog has never had hot spots or sores before this incident. Not sure what has changed but their service is not what it used to be. I am only posting this so other pet owners don’t have to go through this.
Helpful (0)
|Replies (0)AR
Aleks R
1 reviews | Active since Jan 2020
14 May 2021, 10:06
Bad Attitude and Lack of responsibility
The owner took no responsibility for his staff after they hurt my dog, they did not even bother to come and have a look but wanted to argue. Mistakes happen and I understand that but not taking responsibility is where the problem lies. Not sure if it was dirty equipment or the cut that start this, either way it's Bow Wow Buggy that is responsible. I had to take my dog to the VET and now she has an infection and hot spot under the neck as a result of Bow Wow Buggy. It's really not about the Vet's bill but about their bad attitude. My dog is hurt and they make excuses and want vet's reports. My dog has never had hot spots or sores before this incident. Not sure what has changed but their service is not what it used to be. I am only posting this so other pet owners don’t have to go through this.
0
Replies (0)EZ
Estelle Z
1 reviews | Active since Jan 2020
22 Sept 2020, 16:12
Pets prefer bow wow buggy
Bow Wow buggy comes to your home to wash your pets. They have a trailor with warm water. I am always present so I've seen for myself how well they work with my dog. It is obvious to me that all the workers love animals. My previous dog had bad arthritis and they washed her outside to make her more comfortable. They always send a message afterwards to make sure everything was fine.
Helpful (0)
|Replies (0)EZ
Estelle Z
1 reviews | Active since Jan 2020
22 Sept 2020, 16:12
Pets prefer bow wow buggy
Bow Wow buggy comes to your home to wash your pets. They have a trailor with warm water. I am always present so I've seen for myself how well they work with my dog. It is obvious to me that all the workers love animals. My previous dog had bad arthritis and they washed her outside to make her more comfortable. They always send a message afterwards to make sure everything was fine.
0
Replies (0)CS
Clinton S
1 reviews | Active since Jan 2020
16 Feb 2015, 12:11
DOG GROOMER LAUGH AT MY PUPPY WHILE HE CRIES
BOW WOW BUGGY DOG GROOMERS WERE SCHEDULED TO GROOM OUR DOGS. THEY ARRIVED ON SITE AND THEN PROCEEDED TO COLLECT MY DOGS. WHILE ATTEMPTING TO PLACE A CHOKE CHAIN OVER MY 10 MONTH OLD PUPPIES HEAD, MY PUPPY STARTED CRYING UNCONTROLLABLY AND THE DOG GROOMER WATCH AND LAUGHED AT MY PUPPY WITH ABSOLUTELY NO SYMPATHY AT ALL WHILE TRYING TO PLACE THE CHOKE CHAIN. BOW WOW DOG GROOMERS HAVE BEEN GROOMING OUR PETS FOR ALMOST A YEAR NOW AND I WOULD HATE TO KNOW WHAT ELSE HAS HAPPENED WITHOUT US KNOWING. THIS IS A FORM OF ANIMAL ABUSE AND TOTALLY UNACCEPTABLE. MY WIFE THEN CONTACTED THE OWNER OF THE COMPANY - ANWYN TO LODGE THE COMPLAINT, WHEN WE TOLD HER THE STORY SHE THEN ALSO STARTED LAUGHING AT THE FACT THAT THEY WERE LAUGHING AT OUR PUPPY. IF THE OWNER OF A DOG GROOMING COMPANY FEELS THIS WAY ABOUT OUR PETS THEN IS SHE REALLY IN THE RIGHT BUSINESS, CONDONING ANIMAL ABUSE. WE TOLD THEM TO LEAVE AND NOT RETURN.
Helpful (0)
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Clinton S
1 reviews | Active since Jan 2020
16 Feb 2015, 12:11
DOG GROOMER LAUGH AT MY PUPPY WHILE HE CRIES
BOW WOW BUGGY DOG GROOMERS WERE SCHEDULED TO GROOM OUR DOGS. THEY ARRIVED ON SITE AND THEN PROCEEDED TO COLLECT MY DOGS. WHILE ATTEMPTING TO PLACE A CHOKE CHAIN OVER MY 10 MONTH OLD PUPPIES HEAD, MY PUPPY STARTED CRYING UNCONTROLLABLY AND THE DOG GROOMER WATCH AND LAUGHED AT MY PUPPY WITH ABSOLUTELY NO SYMPATHY AT ALL WHILE TRYING TO PLACE THE CHOKE CHAIN. BOW WOW DOG GROOMERS HAVE BEEN GROOMING OUR PETS FOR ALMOST A YEAR NOW AND I WOULD HATE TO KNOW WHAT ELSE HAS HAPPENED WITHOUT US KNOWING. THIS IS A FORM OF ANIMAL ABUSE AND TOTALLY UNACCEPTABLE. MY WIFE THEN CONTACTED THE OWNER OF THE COMPANY - ANWYN TO LODGE THE COMPLAINT, WHEN WE TOLD HER THE STORY SHE THEN ALSO STARTED LAUGHING AT THE FACT THAT THEY WERE LAUGHING AT OUR PUPPY. IF THE OWNER OF A DOG GROOMING COMPANY FEELS THIS WAY ABOUT OUR PETS THEN IS SHE REALLY IN THE RIGHT BUSINESS, CONDONING ANIMAL ABUSE. WE TOLD THEM TO LEAVE AND NOT RETURN.
0
Replies (0)