IH
ibrahim H
Active since Jun 2009
3
Reviews
0
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Reviews
3 reviews26 months ago
**** alert
Ordered an item on the site and received an email that the item is out of stock from Eve Parkin. Shared my banking details with them in order to get the refund processed and have not heard from them since. Don't ever buy from them.
0 replies
71 months ago
Stay away from Safcoin
This is a total scam. Easy to buy. But there is no way to get your money back.
0 replies
94 months ago
Double handset billing
I am currently being double billed for a handset installment on one of my vodacom contracts since I upgraded in March. Initially the vodacom call center said that the reason for the double handset was that I upgraded in month 20 of the contract and this will go on for the next 4 months until the old handset is fully billed. After month 24 of the old contract this has still carried on and I contacted them again to which they now say that my contract was upgraded twice. To which I asked how is it even possible to upgrade a contract twice and I was told by a person from the escalation team that I won't understand how this works!!! Since then I have had support requests escalated and closed with no resolution numerous times. I have been promised that I will be contacted again, I have been told to go to the store and ask them why have I been upgraded twice which I will not do as I know it will just be a total waste of my time. Is there anyone in vodacom who knows what they are doing and that can actually help without trying to pass it on to someone else or just ignore my case?
3 replies
Review Distribution
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1 Star
3 (100%)