Active since Aug 2020
The Wize Books website was user friendly and easy to use. The order was delivered very quickly, and everything was in order. I ordered books for my son who studies at TUKS.
We ordered overalls for our workers with embroidery from the Wonderboom branch. When the stock arrived all the ladies overalls size 38 and above didn't fit. Apparently the stock was ordered from their catalogue which indicates that a size 38 for example was a Medium but the packaging indicated that a 38 was a Large. They refuse to replace the stock. Needless to say we will no longer be doing business with them.
I cancelled an order on 19 JULY 2020 but haven't been refunded yet after numerous calls. I've spoken to two different consultants each telling me the amount needs to be voided and approved by management and that the payout will be in 24 to 48 hours.