Yesheen R

Active since Sep 2020

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2 reviews

50 months ago

Pathetic Service received from Furniture King Riverside, Durban!!! I personally do not recommend anyone to purchase items from this store.

Extremely poor service received from the staff at Furniture King Riverside. I purchased a new hisense fridge from the salesman Rodney who i informed after about a month that the the fridge was leaking, the fridge come with a 4 year warranty and i was advised the turn around time is 3 to 5 days. Due to an error from the furniture king staff member Michelle the wrong contact number was provided to Hisense. Its now going on 2 weeks as the complaint was laid on the 19th of February 2022 and till date my fridge has not been repaired or replaced. Their staff are extremely inconsiderate as i informed them my kitchen cupboards are getting damaged due to the water leaking, i have been constantly follow up with them. I shall now be exercising my right with regards to the consumer protection act.

0 replies

Yde

68 months ago

Extremely poor customer service from the online department personnel

Terrible customer care. Staff are not willing to assist. There was a system error that cancelled my order after payment and Zakiera from Yde online sales has not been helpful even after proof of payment was sent. Its over a month now and i have not been granted my refund. I warn potential customers of poor business accumen by Yde staff and management.

53 replies

Review Distribution

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1 Star

2 (100%)