EV
Elizabeth W
Active since Sep 2020
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
Do not waste your time with Vasco!!!
Absolute worst service ever. Tried signing up for over a month. Was passed from pillar to post. Generally, the sale process is great & service not as good, in this case the sales and service process is PATHETIC. Please do not waste your time signing up. The agent named Nombuso provides terrible service. Tony has a lack of urgency to provide product information and Zakhia does not handle complaints effectively. It is a pity as the product is great however the sales agents do not have the passion and knowledge and the service team lack urgency.
0 replies
5 months ago
The agent Cindy was very attentive
The agent Cindy was very attentive. She made sure to cover everything for my business, she was patient with me, she gave me great advice and in addition to all of that, I was offered an awesome monthly premium. It was almost R1000 cheaper than what the competitors were offering, for a much higher cover amount as well. Really impressed. Thank you, Outsurance.
53 replies
7 months ago
Pick n pay asap - NO REFUND FOR ITEMS NOT RECEIVED 10 DAYS AGO
Absolute WORST and LAST experience from pick n pay asap. Placed an order on the 5th Sept, did not receive the order and logged a self service refund. Today is the 15th. No refund. No communication. NOTHING. I sent a total of 4 emails, 2 calls and given them 10 days of patience. I called on Friday and was told that the refund was ONLY approved then. Spoke to siphokazi M. Today spoke to Linda Mthecwu who was extremely helpful akd advised that the refund was never approved and she escalated to management and got the refund approved now. I WILL NOT wait another 5 days for a refund. I demand MY MONEY back so that I can use the checkers 60 platform. Best believe I will be deleting this pathetic app. Order number is Pick n Pay asap! Self Service Refund - #4001624029. I am yet to receive a confirmation email to state that the refund was processed.
106 replies
68 months ago
FNB Atm Scam
On the 29th August I went to an FNB atm with my Capitec card and withdrew an amount of R2500. 00, I received R100. 00. The money was obviously stuck in the atm. The R2500 reflected on the bank as withdrawn, I went to the consultant who was assisting with the atms and Informed him of this, you could see the money was stuck so the next person that withdrew would've got the balance of MY money. The consultant told me to go in the bank. I went in and was greeted by the acting manager who told us to q to investigate the matter. We waited for a consultant but were later told not to wait, to go to capitec to log the query. This has been done, capitec has informed me the money was dispensed and I needed to go to FNB to log the query. This is 2 weeks later and I am waiting for the money. Both manager and consultant couldn't assist with FNB. they didn't take pictures, they didn't advise the next steps. It was almost as if it was planned. This is FNB Crescent Umhlanga. I was informed to now go back to fnb. I am extremely annoyed that the acting manager and consultant couldn't assist to get this matter resolved much sooner.
53 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
3 (75%)