Active since Aug 2009
I phoned yesterday, asked if certain plants were in, they confirmed it was and gave me a price. Now on arrival there, the Manager charged past me. (He said he assumed I was with people although I was not near them - He should have asked if he could help me). There were staff standing around, but NOBODY assisted me, NONE of the plants I asked about was available, when confronted, the Manager shouted at me, grabbed the paper out of my hand, and kept on interrupting me. I have NEVER had such bad service from this Plant nursery in Bedfordview before and I am shocked. Their service has seriously deteriorated.
On 26 Jan I checked my points. I had received SMS to say points expire 1 Feb. I saw I had less points than before. (I wanted to spend the Rands available to me that day) I Phoned to query, after long hold, lady said she will reverse points but I have to wait 7 days and spend immediately. I'm a Pensioner, can't get to shops every day. Lots of Pensioners and rural people have no clue what an SMS is or how to open and answer it. How must they know about the expiry of points. They took our money !!! Pick and Pay sucks. I refuse to use their card.
<p>Multichoice has taken off two channels from my small bouquet. Number 187 (Discovery world) and 343 (Joyce Meyer - religious) and not replaced it. All my channels accessed do not show any replacement. I Phoned them, they're unhelpful. They Increased their annual fee, but two channels taken was off. What a rip-off. I want these two channels replaced. If channel numbers were changed I would have found it on my bouquet, but there is nothing. I am a Pensioner... I have to pay every company I use an annual increase, (Pensioners don't get more money every year) Then they have the cheek to do this to me !! COME ON </p>
I phoned this morning at 8 o'clock to report a man lying on the pavement. It took me THREE phone calls and it took Mamba 30 MINUTES to respond. Managers Barry, Jonathan and Kevin were not in and their Secretary could only take a message. This man could have been drunk, injured or dead. NOBODY STOPPED and helped, they all walked /drove past. The reaction time in this instance was shocking !!
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