ST
Sandisile T
Active since Sep 2020
3
Reviews
0
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Reviews
3 reviews3 months ago
Best customer experience
I had a pleasant experience at FNB The Boulders Branch in Midrand, were I was assisted by a gentleman named Patrick. The main branch I used was Birch Acres mall since it's only 5 minutes away but I now use the Boulders Branch because of his customer service. It is a 15 minutes drive but would rather drive there so I get the best customer experience. He is patient, calm, friendly, most consultants don't want to help with business enterprise as it's complicated, but he handled it like a professional, ran us down the process from beginning to end, we ended up opening personal accounts because of him. I will recommend the institution to people around me, I am so excited for more business and interactions with FNB and Patrick.
56 replies
67 months ago
Unfair treatment.
The customer service from Mandla and Sam was good however they broke my spray for wipes now I have to pay R950 to fix something they broke. My vehicle did have electrical issues before it was brought in but the wipes and spray were working perfectly fine. Now I must pay for them.
0 replies
67 months ago
Broken vehicle
The customer service from Mandla and Sam however they broke my spray for wipes now I have to pay R950 to fix something they broke.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)