Active since Oct 2020
I was notified by Experian a few months ago that there was an attempt made to breach my email by an employee belonging to the JD group. I had an account with Russells in Newcastle KZN and suspect it might be linked to one of their employees. This breach has negatively affected my credit score and I'm concerned about whether they might be successful with their attempt in the future. I tried reaching out the JD group by email but received no response or any form of communication to resolve this matter. How are future clients supposed to trust their retail brands if their staff make attempts to ***** their clients information for negative use. I'm highly disappointed and frustrated to say the least.
Just wanted to share the wonderful experience I had with my family at the resort on the 27th of December. I especially would like to commend the instructors on the zipline/obstacle course, they were so friendly and patient with my daughter and she had a wonderful experience. Keep up the great work.
Good day I have a serious complaint regarding Avalon Cemetry, the new Cemetry (closer to Lenasia). On the 1st of January 2024 we went to visit my father's grave and discovered that his head stone had been ******. The it's evident that the there is no form of security as the perpetrators were able to leave the Cemetry with a large head stone unnoticed. This experience was naturally devastating for us to discover as family, and we also now have the added expense of having to purchase a new one. My mother went to the city parks managers office on the 11th of January 2024 and received little to no help whatsoever and was sent from pillar to post. She has not received any assistance regarding the matter till date. Not only is security and safety a concern but the Cemetry is also very neglected and has no running water. The area needs to be monitored better it is highly neglected. The grave number is Ham 2464. If anyone can assist, PLEASE call us on the following details: Mrs. SH Zwane 079 516 9185 Ms. SS Zwane 081 383 6822
My fraud dispute has still not been resolved and this has been ongoing since April of this year. The staff has been inconsistent in their "attempts" to contact me and update me on the progress of their "investigation". This fraud case has negatively affected my credit record to the extent that I had difficulty purchasing a new car which I desperately need as I live in a small town with scarce public transport. This case has been exhausting and the manner in which vodacom is handling this case is really appalling!! I should not be inconvenienced over something that was not my doing!!
I've been trying to file a complaint regarding a fraudulent cellphone upgrade that was done at Vodacom in midrand on the 11th of March 2020 while i reside in KZN and have received zero assistance! I've called the customer care line and the fraud department numerous times, emailed my ID as well as samples of my signature to frauddispute@vodacom.co.za and haven't received any response not even a reference number! This is very frustrating as i was nearing the end of my current contact with them and it's also negatively affecting my credit score as I apparently owe R30 000 for a phone I know nothing about!This is clearly an inside job as it doesn't make sense how a cellphone upgrade can be processed without my approval or signatures and being that I reside in KZN it would make no sense for me to upgrade my contract in Midrand.
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