Active since Oct 2020
Phone answered promptly queries quickly sorted and if necessary promptly diverted to relevant drpartment
Bought an insantpot duo (pressure cooker & airfryer) a couple of years ago. air fryer attachment not used that often when fan stopped working, told that fan cannot be replaced and need to buy a complete new air fryer attachment. I find it ridiculous that a moving part cannot be replaced forcing customers to buy a complete new unit especially when airfryer fans are known to fail
Took 3 1/2 hour's to respond to house alarm. When phoning was put on hold for a manager who never answered. Had 3 attempts with no luck