Chino M

Active since Jul 2011

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2 reviews

125 months ago

Christmas gifts not delivered

I placed my order on 04/12/2015 with assurance that the gift will be delivered by Christmas. I followed up on the gift on 23/12 to which a huge furore was started with promises that the gift would be delivered. Still no gift. Yesterday Rene once again promised to follow up with no feedback. So essentially, I'm getting the run around for my money and I'm paying the costs of this runaround. I don't even know how to react in such a situation. I don't expect a legit business to decide to just not give me what I paid for. It doesn't make sense. Is this legal?Can Consumer Protection be used in such instances?

75 replies

Eat Out The Box

131 months ago

Can I trust what you deliver?

A friend introduced me to #EatOutTheBox a few weeks ago. I liked their pizza and a few days later,ordered their burgers for me and a friend. There was hair in the container. I wrote to them about these to which the manager apologised profusely and promised to give me a discount for my trouble with the next order. The next day I placed another order. Not only did the promised discount not apply, the order was wrong. I again contacted them and the manager again gave a long story and promised a 20% discount the next time. I have once again ordered and dololo discount. She just kept saying that so I could continue ordering from them. It really is now scary to eat their food...especially with no lights. I am concerned that they really may be just uncaring and unhygienic and perhaps everybody should be aware of this. I donot want a discount or anything else from them anymore. I am very disappointed.

0 replies

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