EJ
Ettiene J
Active since Oct 2020
6
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0
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Reviews
6 reviews1 month ago
AIR FRANCE BROKE MY FISHING ROD AND HAS NOT REINBURSE ME
My partner and I came back from Woodlands outside Houston America to Cape Town after a nice holiday with friends and family. While in America, my partner and I went to Bass Pro Shop. Man,,, what a dream come true. I bought lures, braid line, baitcaster reels, and 2 baitcaster rods. Packed both rods in 1 fishing rod bag and added padding just incase. The bag had 3 tags on it which stated "FRAGILE!!!!" 1 at the top - 1 in the middle - 1 at the bottom - we land in Cape Town and wait for our luggage ----- here comes the fishing bag looking all cripple. The luggage handeler gives it to me, I open it infront of him and 1 rod is snapped. Man I was upset. I took photos where we oped the fishing rod bag. The bag handeler shows us where to make a case. We do that, get the case number and email it to Air France claims. 3 Times we had to do it because when we contact them they say that they have not received anything. 1st Email was sent on 12 January 2026 it is now 12 March 2026 and still we get no reply, feedback or anything. WE LANDED ON 11 JANUARY 2026 AND SENT THEN CLAIM ON THE 12 ---- 1 DAY LATER. THIS WAS OUR 1ST FLIGHT WITH AIR FRANCE - - - I WILL NEVER AGAIN !!!!!!!!!!!
0 replies
2 months ago
Mweb is realy bad............... Waitning 1 hour and 35 min on a phone to be helped
One and a half hour waiting to be helped and still waiting. Pathetic
0 replies
2 months ago
REALLY BAD / TERRIBLE / LOW QUALITY SERVICE FROM MWEB AND OPENSERVE
Mweb has been useless to assist with issues regarding router replacement and assistance. I have tried numerous times to phone. 3 times I ran out of airtime and they didn't even phone back. I even had an argument with a women about password and username. We decided to cancel the Mweb subscription and sent a 30 day notification email on the 2nd of Feb 2026, now (11 Feb 2026) we have a problem with Openserve that says they will only stop the service on the 1st of April 2026. THAT'S NOT ON. I WANT IMMEDIATE CANCELATION NOWWWWWWWWWWWWWWWWWWWWWW!!!!!!!!!!!!!!!!!!!!!!!!!!!! My partners (Pamela) DAD IS 86 YEARS OLD!!!!!!!!!!!!!!!! NO WIFI AND WE MUST BUY DATA EVRY SECOND DAY!!!!!!!!!!!!!!!!!!!!!!!! We contacted VOX and they have personaly been involved from the begining!!!!!!!! They are awesome!!!!!!! THE 1 STAR I GAVE YOU IS TO HIGH I SHOULD BE ........... MINUS - 1000000000000000000000000000000000000000000000000 THERE ISN'T ENOUGH ZEROS!!!!!!!!!!!!!!!!!!!!!!!!!!!!! MWEB AND OPENSERVE GET YOUR ACT TOGETHER AND CONTACT ME NOW!!!!!!!!!
0 replies
9 months ago
Mweb is really not advisable
Pathetic. I phoned 3 times concerning internet issues and also ran out of airtime cause of the wait, no one helped. No phone back
0 replies
26 months ago
Woolworths slacking on reverse payment - 3 days
Hi. My girlfriend, Pam, place an order 4 March 2024 with Woolworths "Dash" in the afternoon. By the evening we didn't receive anything. Not a phone call or a knock on the door. That day was a very wet and rainy day. We are based in Parkland, Table View, Cape Town. The order number ref was #o 1314695470. March the 5th 2024 I contacted the Woolworths delivery help line and was then informed that apprently the delivery person tried to phone Pam but Pam didn't answer. I asked the call lady to verify the phone munber that tried to call her. That phone number did not appear on her phone. As a fact there was only one phone call made that day. The lady then informed me that the items we ordered was returned to the store and I said to her that the status on the oreder slip showed that it was delivered. She reasured me that the items were returned to the store - ref number 1226931. On the 7th of March we noticed that the payment had gone off Pams account for the total of R 367, 94. I then contacted the Dash customer line again - ref no 44932451 - the lady on the line then told me that the request was put through the previous that the goods weren't received and that it takes up to 24 hours to reverse payment. NO PAYMENT HAS BEEN RETURNED FROM WOOLWORTHS. This is unacceptable. For a company like Woolworths to take your money, yet you didn't receive anything. I told both ladies on both occasions that the app should not show delivered when it hasn't been but to show "RETURNED". I would like some help in getting our money back. The items were also specific because my girlfriend is diabetic and can only eat gluten and lactose free products.
0 replies
29 months ago
Poor Communication and empty promises and fault still not sorted
I stay in the Parkland, Table View area. My partner works from home and deals with major clients / investors. Our fibre connection has been off since yesterday before 8pm. This morning we contacted Mweb and they informed us that the fault was on frogfoots side. I contacted Frogfoot 3 times. By 11:54 their maintenance guy phone me and said that they would be in our street between 1pm and 2pm this afternoon. They never came to our house or sorted the connection out. 15:07 I phoned Frogfoot again. I gave my phone call ref no. 1230359 - The person informed me that my ref no dates back to some time in June or July - I asked for the new ref no. I got it 1230234 - I asked him why this ref no is lower than the previous - He could not answer. No has contacted me after my last phone call. We pay for a service but we don't get the service. What is going on with professionalism, integrity, respect and so on??????
219 replies
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1 Star
6 (100%)