Active since Oct 2020
Let's just say VERY rude and unhelpful generally
Worst service provider - stay away! Try report a problem and they promise you URGENT return calls etc, NOTHING occurs and then you call in and ask to speak to a manager - there's either NO manager - or they make a plan to drop your call. I've had the SAME treatment every time there's an issue - stay away!
First class insurance - first class service - and great people. We have equine insurance and suffered a catastrophic loss (equine death) only a couple of months into cover, simple efficient claim process - great service and display of empathy - FAST SETTLEMENT - and best of all the financial compensation EXCEEDED our expectation. Now TWO YEARS later we have another very substantial claim (equine injury) - repeat OF OUR WONDERFUL EXPERIENCE per above in EVERY respect! THANK YOU Kuda - you're SIMPLY THE BEST!