TS
Thom S
Active since Oct 2020
3
Reviews
0
Industries
Reviews
3 reviews14 months ago
PATHETIC SERVICE
Do not purchase from Glencara - They will not deliver. I bought my wife a ring for her birthday.Tto be delivered by 20th Jan 2025. To date 24 Feb 2025, still nothing. The bot is useless on the website and the customer care agents are just as useless with just sending me the same tracking number BS not their problem attitude. They use UPS who are just as useless, two weeks looking for a parcel which should have been delivered 4 weeks ago. Will never use either service again.
0 replies
14 months ago
PATHETIC SERVICE
Never use UPS? 1ZX***210440301916 I am writing to express my frustration with the consistently poor customer service experience I have encountered. Despite repeated attempts to contact your company, I have been unable to speak with a representative either by phone or through your website's automated bot system. I have tried calling multiple times to inquire about the status of a parcel I am expecting, but my calls go unanswered. Additionally, the bot on your website provides no meaningful assistance and fails to address my concerns, leaving me without any information about the whereabouts of my package. This lack of communication and failure to resolve customer inquiries is highly disappointing and unacceptable. As a paying customer, I expect timely and effective support when I need assistance. I request immediate action on this matter, including a direct response to my inquiry and a reliable means of tracking my parcel. I hope that you will prioritize customer service and provide the support I need. Sincerely,
0 replies
53 months ago
Thieves
Pathetic service, (no Service) - TAKES MONEY UPFRONT FOR CORPORATE WEAR AND THEN DELIVERS NOHING! Avoid this company for any corporate wear, or embroidery. They will steal your money and then avoid you. contact me for more details - Thom 0724121687
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)