WS
Wicked Stitch
Unclaimed Business
WS
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJR
Jann R
1 reviews | Active since Jan 2020
24 Mar 2022, 11:17
Dreadfully incompetent, they will ruin any item you take to yhem!
I wish I have checked here before allowing Wicked Stitch to ruin expensive towels! (Wedding present) - The job was completed 3 weeks after the promised date - Embroidery was >UPSIDE DOWN< - Embroidery was done on the ribbing of the towels, as opposed to above the ribbing. - I have written confirmation from them acknowledging that they borked the job - I was promised that the towels will be collected and fixed 19 days ago - I am still awaiting collection - Owner responds to email approximately once per week, if you are lucky - Owner is unreachable by phone The final product would have looked better if I had written the names with a felt-tipped pen! AVOID AT ALL COSTS, YOU HAVE BEEN WARNED
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Jann R
1 reviews | Active since Jan 2020
24 Mar 2022, 11:17
Dreadfully incompetent, they will ruin any item you take to yhem!
I wish I have checked here before allowing Wicked Stitch to ruin expensive towels! (Wedding present) - The job was completed 3 weeks after the promised date - Embroidery was >UPSIDE DOWN< - Embroidery was done on the ribbing of the towels, as opposed to above the ribbing. - I have written confirmation from them acknowledging that they borked the job - I was promised that the towels will be collected and fixed 19 days ago - I am still awaiting collection - Owner responds to email approximately once per week, if you are lucky - Owner is unreachable by phone The final product would have looked better if I had written the names with a felt-tipped pen! AVOID AT ALL COSTS, YOU HAVE BEEN WARNED
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Thom S
1 reviews | Active since Jan 2020
9 Dec 2021, 13:51
Thieves
Pathetic service, (no Service) - TAKES MONEY UPFRONT FOR CORPORATE WEAR AND THEN DELIVERS NOHING! Avoid this company for any corporate wear, or embroidery. They will steal your money and then avoid you. contact me for more details - Thom 0724121687
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Thom S
1 reviews | Active since Jan 2020
9 Dec 2021, 13:51
Thieves
Pathetic service, (no Service) - TAKES MONEY UPFRONT FOR CORPORATE WEAR AND THEN DELIVERS NOHING! Avoid this company for any corporate wear, or embroidery. They will steal your money and then avoid you. contact me for more details - Thom 0724121687
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Anonymous
1 reviews | Active since Jan 2020
11 Apr 2017, 11:24
Messed up shirts
<p>We asked wicked stich to embroid some shirts for us. The shirts cost R900 each. They messed up the stitching on the shirts, admitted it, but refused to fix the problem. They just pulled up their shoulders. Avoid them!</p>
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Anonymous
1 reviews | Active since Jan 2020
11 Apr 2017, 11:24
Messed up shirts
<p>We asked wicked stich to embroid some shirts for us. The shirts cost R900 each. They messed up the stitching on the shirts, admitted it, but refused to fix the problem. They just pulled up their shoulders. Avoid them!</p>
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Amy O
1 reviews | Active since Jan 2020
28 Jun 2016, 14:36
Terrible Customer Service
<p>Arrived at Wicked Stitch after seing their fantastic website (or so I thought, it is all a lie)</p> <p>Only to wait in reception while Joy finished her conversation on the phone, which I did not mind, but after she ended her conversation she did not even acknowledge me standing waiting in her office, instead she carried on glaring at her phone- only after I said "Hello?" she said that she needed to finish what she was doing or else she will forget. </p> <p>When she finally finished she looked at me - so I explained to her that I have got three hats which I would like to have embroidered. Joy then asked me when I needed them by, I said Friday (which was THREE FULL working days). She said that they were very busy and she can't promise that they will be done by then. </p> <p>I am sorry but if you cannot manage to make space for a small order like this then I think it is absolutely pathetic and I would never recommend the company to anyone!!!!</p> <p>I then went to Embroidery Junxion (WHICH IS MUCH CLOSER TO JOBURG than Wicked Stitch anyway) and they were also VERY BUSY but were happy to accomodate my order.</p> <p> </p>
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Amy O
1 reviews | Active since Jan 2020
28 Jun 2016, 14:36
Terrible Customer Service
<p>Arrived at Wicked Stitch after seing their fantastic website (or so I thought, it is all a lie)</p> <p>Only to wait in reception while Joy finished her conversation on the phone, which I did not mind, but after she ended her conversation she did not even acknowledge me standing waiting in her office, instead she carried on glaring at her phone- only after I said "Hello?" she said that she needed to finish what she was doing or else she will forget. </p> <p>When she finally finished she looked at me - so I explained to her that I have got three hats which I would like to have embroidered. Joy then asked me when I needed them by, I said Friday (which was THREE FULL working days). She said that they were very busy and she can't promise that they will be done by then. </p> <p>I am sorry but if you cannot manage to make space for a small order like this then I think it is absolutely pathetic and I would never recommend the company to anyone!!!!</p> <p>I then went to Embroidery Junxion (WHICH IS MUCH CLOSER TO JOBURG than Wicked Stitch anyway) and they were also VERY BUSY but were happy to accomodate my order.</p> <p> </p>
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Bianca W
1 reviews | Active since Jan 2020
20 May 2016, 17:14
After three weeks, I only have three samples and rude remarks…
<p>Good quality and fair prices but I am appalled, to say the least, by the “service” we received from Des at Wicked Stitch.</p> <p>After dropping our merchandise at their premises at the end of April, I had to repeatedly mail Des just to get samples, which I finally got after TWO WEEKS!</p> <p>I received no answer to my mail the following day stating my boss would like to see a sample shirt. I sent a follow up mail the following week and still after no response I phoned Des. I was met with “Oh, you sent me dozens of mails” and “Is your boss blind?”. I was also told that he can’t set up and set down the machines the whole time and that he will have to start charging us (we would have been happy to pay). So it sounded like the whole thing was just too much effort.</p> <p>When my boss phoned Des he was told he has “no imagination” and the phone got thrown down in his ear. I received a mail stating that my boss was “unreasonable”. Des said he had “gone out of his way” to get us the samples that they “did not charge us for” (Again, we would have been happy to pay). I was asked to collect our stock, which I gladly did!</p> <p>Maybe our order was too small to warrant any attention or too much effort…</p> <p>The people at Wicked Stitch know nothing about client services and seem to know everything about poor business etiquette.</p>
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Bianca W
1 reviews | Active since Jan 2020
20 May 2016, 17:14
After three weeks, I only have three samples and rude remarks…
<p>Good quality and fair prices but I am appalled, to say the least, by the “service” we received from Des at Wicked Stitch.</p> <p>After dropping our merchandise at their premises at the end of April, I had to repeatedly mail Des just to get samples, which I finally got after TWO WEEKS!</p> <p>I received no answer to my mail the following day stating my boss would like to see a sample shirt. I sent a follow up mail the following week and still after no response I phoned Des. I was met with “Oh, you sent me dozens of mails” and “Is your boss blind?”. I was also told that he can’t set up and set down the machines the whole time and that he will have to start charging us (we would have been happy to pay). So it sounded like the whole thing was just too much effort.</p> <p>When my boss phoned Des he was told he has “no imagination” and the phone got thrown down in his ear. I received a mail stating that my boss was “unreasonable”. Des said he had “gone out of his way” to get us the samples that they “did not charge us for” (Again, we would have been happy to pay). I was asked to collect our stock, which I gladly did!</p> <p>Maybe our order was too small to warrant any attention or too much effort…</p> <p>The people at Wicked Stitch know nothing about client services and seem to know everything about poor business etiquette.</p>
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