SJ
Sias H
Active since Oct 2020
2
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Reviews
2 reviews2 months ago
Refusal to comply with EU Regulation 261/2004
Very disappointing experience with Swiss International Air Lines. Flight LX1111 arrived about 24 hours late at my final destination, causing me to miss my long-haul connection and lose a full professional working day. Under EU Regulation 261/2004, €600 compensation is clearly due for this length of delay on a long-distance EU-originating journey. Instead of providing proper evidence, Swiss keeps hiding behind a vague “airport restriction” without any documentation. They offered only CHF 47.70, which is completely inadequate given the disruption. The delay was bad enough — but the refusal to respect clear passenger rights and the lack of transparency is worse. I am now escalating the matter to the relevant authorities. Would not recommend.
0 replies
67 months ago
Assaulted by staff
I went out with 2 friends and asked the Bouncer/Doorman: "Hey are you guys still open" He said "Yes" , as I approached to walk in, he punched me on my chest.... and proceeded to say closed. He was OBVIOUSLY DRUNK. This was 22:30 Pm . Not even last rounds. Pathetic service. They think because they bigger than you they can just push you around. ... . Rude drunk staff. I've seen 2018 same case with other reviews.
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