Active since Oct 2020
On the day I received my new Prado the sales person only started with paperwork, after asking him multiple times if everything was in order for delivery. He said the car would be delivered to the hotel I stayed at, at 11. After waiting for an hour I had to Uber to the dealership. I waited there for 4 hours before I could receive my car. He said I had to wait as the car was still in the washing bay. When I received it, it was very dirty and still covered in wrappings and writing on the window. Next battle is getting the car registered and getting number plates. He said the he will send me the documentation and I have to make the number plates myself. I’ve bought two new Toyota’s from Toyota Witbank and never had to do that myself. I phoned the dealership and asked to speak to the manager and I’m still waiting for a reply…
Unfriendly and unprofessional. Lunch And drinks was ordered and 40 minutes later still no service. After ordering twice after this the salad and drinks arrived. Salad was nice but with extra protein in the form of worms. Overall service needs attention.