Active since Oct 2020
Today marks the second time in 2 months that my dearest family member had tk go in for a operation there. I AM TOTALLY DISGUSTED with every single time we went there. They pre book you without putting it on the system. Then they insist on a R10 000 prepaid before they biik you in, this is AFTER the so called communication from the medical aid. They almost operated on the wrong arm. They dont expect you at the ward. We are people with the need of medical care. IF IT IS SUCH an ADVANCED hospital it makes me think that it is to the benifit of the DOCTORS and no focus on the patient that needs to pay them. It is absolutely rediculous. I will not reccomend that place to anyone.
For the best part of 26 years I have been a very loyal customer to the MTN family. I have never in these many years experienced any major difficulties. HOWEVER in the month of October 2020 there was a misunderstanding between myself, my bank and MTN. For this I know they have to take their actions. THE FACT THAT I WAS NEVER INFORMED ABOUT THIS ACTION, THE SUSPENTION OF MY SERVICES, left me in a very difficult position. One of my parents became ill when the cancer flared up again. As per covid 19 regulations I was not allowed inside the hospital. And only when I had to make a VERY DIFFICULT call to family I was left in the dark by this faithful customer caring company MTN IN GAUTENG. After having 2 days of cutomer care complaints and very long discussions with even the supervisor of this spesific callcentre I HAVE TILL THIS DAY NOT RECEIVED FEEDBACK NOR MY SUSPENTION UNSUSPENDED. The funny thing is that as per THEIR socalled arrangement system that I made ( which by the way is no help so dont even bother) to this day 25 November 2020 I have not received any feedback. Yet the same afternoon I was called by the sales team who called me a very valued customer, told me they have no outstanding fees on their side on the system they offered me this BLACK FRIDAY deal that they insisted I should not miss out on as I am due for an upgrade..... COULD SOMEONE PLEASE EXPLAIN THAT TO ME AS I HAVE NO WORDS, and as a woman we are know to never be 'at a loss of words'....... I am not even mad anymore, but will not continue my loyal service to this cellphone service provider.
I had a perscription that I needed to get refilled and as money is tight Idid a bit of reasearch on prices before I went too them. As I prevented my script I was accused that it wS jot the one the docter gave me and that even the dictor's signitures did not match. Ithen immediayely left unsatisfied eith medicine that is cronic and went to a Clicks pharmacy where I was treated as a patient with a need and feelings. THANK YOU CLICKS.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.