Active since Oct 2020
I hadnt been in a long time (pre covid infact) and arrived to find its under new ownership. What a great evening, the staff are beyond fantastic - Bianca and Moses in particular - happy/engaging/brilliant senses of humour just made the evening that much more enjoyable. Prices very good considering what they were, the owner herself serving customers/happy to be involved and such a gracious host. It has been such a long since as a family we have been to a restaurant where we thoroughly enjoyed the food/the atmosphere/environment and just the ambience of the restaurant - WELL DONE - OUTSTANDING REALLY.
We ordered McDonald's Friday evening, driver didn't sanitize anything when he delivered but the biggest complaint was the cooldrinks, all 4 cups had black dirt all over the cups, its as though the condensation from the ice and then the driver had filthy hands n handled the cups! They could have fallen over in his bike and he had to pick up, anyway due to covid safety protocol we were certainly not going to drink these cooldrinks, there was black stuff on the INSIDE of the cup lids! I got in touch with uber who seemed completely unphased and answered that if I am concerned about my health I should contact the healthy and safety governing body. What kind if answer is that!! I even sent photos - most shocking indeed.
I have been with a number of insurance companies in the near 20 years i have had insurance, only been with discovery for just over a year and first time im claiming yesterday aftenroon. WOW what awesome service, Amanda Ntlabathi was our emergency assistance operator and what FIRST CLASS service, i have NEVER had such sterling service ever, she stayed in constant contact with myself and my daughter who was the one involved in an accident on the side of the road in the middle of no where, she confirmed she would call me until she finished her shift to make sure my daughter was safe, she was true to her word. She was friendly/polite and made the whole experience comfortable seen as i couldnt be with my daughter who was 6 hours away. i am most impressed with the service received from Amanda as well as the team on the CLAIMS side. WELL DONE DISCOVERY.
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