RP
Robin P
Active since Nov 2020
10
Reviews
0
Industries
Reviews
10 reviews15 months ago
Disgusting disrespectful bus service
I bought and paid for a bus ticket online. I paid to Busbud and the service provider was Intercity bus lines. The trip was scheduled for Saturday 01/02/25, pickup from BP Garage, Lenasia South and destined for Durban station, arriving at 5pm. I got to the pickup point at 8.30am. I was still waIting for the bus at 11.30am. The bus never arrived. I called the advertised number for intercity, every 10 minutes, they never answered. They have a whatapp help center that I got through to. I was asked for my ticket number and some personal details. I gave the info they want. I Never heard from them again. Disgusting service, especially knowing that I'm a pensioner and left stranded. How can they take my money for a service to provide transport and then just NOT SHOW UP. DISGUSTING
53 replies
17 months ago
Worst service ever
It's a pity I can't do quarter star or NON at all. Their after sales service is disgusting. Although they advertise that their tech services work over weekends, I was told they do not when I reported a problem. I been left without internet all weekend and then I was told I must load data to access the app. I have to move to another service provider
0 replies
17 months ago
Disgusted
MWEB TECHNICAL SUPPORT IS NOT AVAILABLE OVER THE WEEKENDS. DUSGUSTING. BUT IF ARE BEHIND IN PAYMENTS THEY WILL CUT YOU OFF.
0 replies
18 months ago
Bad service from mweb
I've app**** for fibre and was promised connection last week. You CANNOT get thru to them to follow up. The call center agent that took my order never updated me as promised.
0 replies
21 months ago
**** artists
This company is a total ****. I was sourcing sugar. They offered me complete docs and product. Makes it seem so legit. They got nothing but words and docs. They ask money before you can view product. Says that's normal. Director Bongani Williams Cell 065 695 3722
0 replies
21 months ago
Devious business ethics
This is a company that sources products using agents. In this case the product was Sugar. I sourced for them from Thailand. They gave me an LOI and I in turn provided the FCO from my supplier in Thailand. The Director for Nzowu Brands dealing with this transaction is Mrs Theresa Tendaupenyu, cell number 071 802 3213. She cut me out of the transaction and went directly to the supplier. The company enterprise # is K2021642716. Addr. 10 President street Nelspruit Mpumalanga.
0 replies
25 months ago
Inferior product quality and lack of consultant experience
Firstly I really appreciated Capitec's services and fees. I am a pensioner. I had a problem with my card, through no fault of mine. It just stopped working. One of the staff at an ATM tried to assist by wiping the card with paper. No luck. He said that they were experiencing problens with the chip, various complaints. I must go into a store to rectify. I went to the Chatsworth branch. The one opposite the KFC (new branch just opened) I explained my problem. My card was tried and I was told that the card was not working. I was issued a new card. I took the card and left. When I got outside, I checked my banking profile on my phone. I seen that Capitec had deducted R70 from my account. I was never advised of this fee nor did I sign any docs to acknowledge the transaction. I went back to the Branch immediately and some to the consultant and the bank manager (Cathy). They were adamant that the fee for a new card is R70 which I'm liable for. But if they want to SELL me a product, they must disclose the price. The manager did agree with that. I was never advised of this. The manager did say, in the presence of the consultant, that he was supposed to advise me me of pricing. She also advised that if we over use the card it will get damaged. Now us this my fault. We agreed that it's a SALES PRINCIPLE that you agree on a price of product before you conclude the transaction. Thus tells me 2 very important factors. 1. Inadequate training or experience 2. The card has a shelf life of under a year and also for the last 6 months the card could not do tapping transactions.
112 replies
29 months ago
Poor service deivery
We live in Havenside, Chatsworth. There are many of us in the area that pay membership for their security services. We have break-ins and hijacking on a DAILY basis. We always see other security service vehicles patrolling the area but never Prosecure. It is very doubtful that they have patrol vehicles allocated to our area. They need to up their game to get people to remain with them.
0 replies
30 months ago
Poor service
We went there on Friday 03 November. Meal ticket 511, full chicken mild with sprinkle. It's very clear the staff are not enough to handle the high volume of customers. We order sprinkle but they gave basting. We were 1 wing short and 1 Dumstick was missing the meat. On the plus zone the chicken was very tasty. The chips were perfect.
203 replies
30 months ago
Ridiculous bank charges
I am a pensioner. My pension goes into my Capitec acc. If i withdraw R100 from a Capitec ATM, the fee is R9.50. I equired at the Chatsworth branch. They said thats their rates. R9.50 of any withdrawal of amounts from R10 - R1000. So, this bank is NOT for us poorer people that does small withdrawals.
262 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
9 (90%)