Active since Nov 2020
You'd better flush your money down the drain than buy from Fruugo. I ordered an item last September and never received it. I made twelve inquiries about it and have been trying to get my money back for two months. Still, Fruugo does not take any responsibility for giving me the same answer, not considering the evidence the South African Postal Service provided that the parcel was returned to its sender. I am among many frustrated Fuugo customers who have experienced the same thing. Don't be the next. Better think twice.
Terrible Service. From order (payment) to Order Confirmed, one month had lapsed, and three weeks later, the parcel hadn't arrived. It has been standing in Johannesburg for six days! (Transit to BUFFALO [JHBDC]). Who knows how long it will take until delivery? I do not recommend this online shop and I can guarantee I will never buy anything from them again.
Never received the parcel, not answering my multiple emails.