Active since Jul 2009
Dear Absa, are you able to tell me who gave you the authority to put a debt review hold on my profile preventing me from accessing my cards on your banking app? I never signed up for any debt review as far as I know and never gave authorization such?
I'm currently paying off my overdraft balance monthly thus reducing monthly and yet my profile isn't being updated to reflect the correct balance, is there a reason for not updating the reducing balance? what's the point of paying?
Why was i charged R100 debit order reversal for an amount of R548 instead of the R40?
Good day, I fer a few issues I need to be resolved as I'm struggling to get any assistance from the relevant departments: Short Term Personal Loan was settled on 24 Oct 2025, and the final debit order still went off my account on the 25 Oct 2025, I need a refund to be processed urgently as I have upcoming debit orders that will fail as a result of this error and resulting in unnecessary bank fees. Additionally: my credit card debit order went off on the 24 Oct 2025, as a results of the weekend pay. I requested for changes to be made to 1st business day following.
Funeral Claim logged on 26 September 2025, almost two weeks later still in progress despite all the required documentation provided, appalling is an understatement.
Please provide feedback on the funeral claim submitted on 26 September: Ref:131182224 / Claim: 11106
Good day, Please provide status on our funeral policy claim submitted on your WhatsApp self-help a week ago on the 26 September, with a follow-up again on 02 October 2025 - Claim No.11106 / Ref: 131182224 Regards
Is there a reason why the Lotto winnings were no credited to clients' accounts two days later?
Hello - I have submitted claim supporting documents on 17 and 18 June 2025, could you please advise on the status of my claim or the delay as the 48 Hours turnaround time has passed
Good day, I submitted my application and made follow-ups with no feedback.
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