Active since Nov 2020
Excellent service and bedside manner from Dr. Dix-Peek and the rest of the staff on S19. My daughter was an out-patient of the Orthopedic Department and we were never treated with less than 5-star service for the year-long journey. Dalia (sp??) the admin lady was kind, considerate and friendly even when I kept misplacing my appointment card and even the security were friendly and helpful to me at all times.
5-star care from MMH. It breaks my heart to see the mom's who have had subpar care at Mowbray Maternity. I had my daughter via C-Section on 22nd March 2020 after being transferred from my private hospital as we were paying privately and the care I received at Mowbray Maternity was even better than at the private facilities. I was in for 2 nights before my daughter was born, and another 3 nights (as is standard practice). In that time I received brilliant care from the nurses, doctors and everyone else involved. I was in a complete state of fear and the doctors personally came to my room to speak with me and explain my situation. Such care is almost unheard of these days, especially in a hospital as busy as MMH (this was also while National Lockdown was kicking in). The only 2 negatives were that the bathrooms were a bit unkempt and when I was originally admitted I had to wait hours for a bed. However it is an incredibly busy government hospital and such things are to be expected. I would absolutely 100% recommend Mowbray Maternity in the future.
LESS THAN ZERO STARS. Absolutely DISGUSTING service!!! Reasons to not use William Simpson Tokai: 1) A manager who plays on their cell phone instead of works 2) They sell brand new vehicles which break down after 5 months 3) No parts of a simple fan in the entire country 4) NOT ONE CALL returned in a week. Clients have to physically go into store for any feedback. 5) NO COURTESY CAR arranged even when the fact that this is a business car is stressed and insurance and Nissan warranty FULLY COVERS THE USE OF A COURTESY CAR. 6) Multiple employees are losing money due to William Simpson Tokai not caring whatsoever.
My Sweepstar Ashley has been to my house twice and both times I have been blown away! She is brilliant, I felt secure and I trusted Ashley to be alone while I left the house. All around two brilliant experiences!
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