KB
Kerry B
Active since Dec 2020
7
Reviews
0
Industries
Reviews
7 reviews9 months ago
HAVAL JOLION MANUFACTURING DEFECT AND NO CUSTOMER SERVICE
I bought my Haval Jolion from Haval Hillcrest in August 2023 brand new. I experienced shuddering on my steering wheel and reported it in November that year. The sales person who sold me the car advised there was a recall on these vehicles due to faulty brake discs and told me i have to send it to their workshop to take a look. They booked it in on the 14/11 and advised it was the brake discs and they will skim it - I instructed them not to skim it and replace it as it was a brand new vehicle. HOWEVER they went ahead and skimmed it. The shuddering continued and i called another Haval (Haval Tollgate) to see what my rights were - they said it should of been replaced and told me to bring it there. Haval Tollgate on the 20/11 replaced the front brake discs. The shuddering STILL CONTINUED so I had to take it back and they replaced the back breaks. After a few months the shuddering returned - i took it back again and now the workshop says they cannot find any fault!!!!! I then took my car in for the 30,000km service and advised them to please check as it has not gone away, - I was then called to say I must now pay for my brake discs due to it not being in warranty!!!!!!! its been replaced numerous times and admitted to there being a problem. I called Altricia at customer care, she got hold of Haval Hillcrest and they said they will offer me a discount. Why should i pay when this is a manufacturing defect!!!! I asked for someone senior to look into this and 3 months later they are not returning my calls or emails. as per GWM..... My car is not even 2 years old and is my 1st car i have purchased brand new and having endless problems. I have owned a Kia Picanto for 13 years - no issues, Ford Ecosport for 5 years never had issues. now every service i am expected to replace and pay for new brake discs due to a manufacturing defect!!!!!! DISGUSTED AND WILL NEVER EVER RECOMMEND HAVAL TO ANYONE!!!!!
0 replies
15 months ago
VIRGIN ACTIVE SUBSCRIPTIONS VS QUALITY
Virgin implemented a significant increase in 2025 with no notification! Where is this money going??? I go to Kloof Virgin Active and for months there is numerous equipment that is not working and/or in a terrible state. How do you then justify these increases? You are charging premium rates but the quality is far from it!
0 replies
26 months ago
Fast Delivery - Not Accurate
Their website says Fast Delivery, KZN No 1 Bed Store. I'm in KZN, placed an order online and when emailing to ascertain approx delivery date - no response. When I call them they say they haven't received the online order process from their offices yet to proceed????
0 replies
40 months ago
WORST INSURANCE COMPANY
The worst customer service I have EVER experienced! After my accident on the 9th of December, I was assigned to a consultant who requested me to send all the relevant pictures, details etc which I did. I was then sent an email on the 14/12 from another consultant asking me for the same information. I was then advised my case was re-allocated to Nelisiwe Nkosi. I have been requesting information and assistance from her since the 15th December with daily emails asking for help! it is now the 5th of January and i have still not received a response!!!!!! I had to arrange extension on car hire on my own as Discovery did not attend to it. The only updates i am getting is from the Panel Beaters. My claim policy states no excess on 3rd party claims - I AM BEING TOLD TO PAY EXCESS!!!!!!!!
264 replies
56 months ago
#DiscoveryDidGood Wanda
#DiscoveryDidGood Wanda was so helpful and caring during a very traumatic time. Thank you so much!!!! Top service Wanda
53 replies
64 months ago
Vodacom Data Contract
My data contract was cancelled in June 2020,i am still being billed for this contract. I have phoned cancellations nearly every month to ask why I'm still being billed, they advise it will be cancelled and I will be refunded my money...... It is now January 2021 and still being charged for this contract!!!!!!! Everytime I phone and ask for a reference number I'm being told they don't have one I'll receive an sms which I still haven't received since last year!!!!!!! This is stealing and I want my money back.
112 replies
65 months ago
Roadside assist
Miway was very quick and helpful with my roadside emergency, would definitely recommend their services.
56 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
5 (71.42857142857143%)