GV
Gerhard van der Sandt
Active since Dec 2020
2
Reviews
0
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Reviews
2 reviews6 months ago
Poor customer service at MDSA
There are no after-sales services provided. I have called multiple times over the past few months regarding two invoices for the metal detectors I purchased online. Each time, they promised to email the invoices, but I have yet to receive them. If they can't even provide a basic invoice, I doubt they will handle repairs, warranties, or any other issues effectively. Additionally, the shipping for the first detector was only completed after I inquired about it more than two weeks later.
0 replies
65 months ago
Poor Vodacom aftersale services
I have upgrades to a Data package and was told (and still is) that I can still use my phone to make and receive phonecalls. I have airtime on my phone and can't make any phonecalls. I have been to vodashop a couple of times and phoned the help line a few times as well. Even had to do a sim swap but with no luck. Even my free minutes was taken away after the upgrade. It is if my complaint is being ignored. I have been struggling now for a month and a half. I have the number for about 20 years for business and had a Data contract before as well. If they can't help you in the shop then you can forget about getting help. Referance numbers does not mean anything anymore. Poor service.
112 replies
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