MM
Mirriam M
Active since Dec 2020
2
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2 reviews15 months ago
Satisfied customer 😀😊
I have bought a new 2025 Suzuki Swift on the 8th Jan 2025, few kilometers after I hv fetch there was a error message. I called my sales man (Moses) he requested that I returned the car immediately. The car was returned, but unfortunately this errors keeps on coming up even they said is fixed. Third time I wrote a letter demanding an exchange or money back. Moses and his manager handled my matter so professional and replaced my car with another one without any arguments. Thanks to all IPOP west rand Suzuki staff. Moses keep up your good work and professionalism. Today I am happy with my car.
0 replies
65 months ago
Wesbank car refinance
I have bought my car 2013 with balloon payment of R119 000 and was being financed by Wesbank. Last year July was my last normal payment. Then I've applied for Wesbank refinance, but did not get response until three months later of pursuing them about my application. Around November last year they told me that I have to apply again since my bank statements has expired. I did as requested, still second time they vanish again until March 2020. They asked again for me to send the new application documents with recent bank statements. After few week, they told me that my application has been declined, reason being I don't have payslip. To my surprised they are the one who advised me to apply using business bank statement and business registration documents since I am self employed. Then I called and request to pay R5 000 every month for balloon payment until I finish my car. The lady advised that I should get at least get loan or money somewhere to pay off the total balance. But I have tried and fail to get the loan, however I never stop paying R5 000 monthly since last year. Early last month guy called Sakkie came to my house to repossess my car, so i was so surprised because i am still paying and never skipped any installment. I explained to Sakkie that I am paying for my car and not willing give it back. After few days he came back with Clive unfortunately they did not find me but they spoke to my daughter. Since then they are coming almost everyday. Today Clive came again and find the gate open since I went out, then he entered my property walk around my yard, after he started knocking at my windows and my kids where alone and terrified by his action. Then Clive told my daughter that if I don't pay the balanced by Thursday 17/12/2020 this week they will send me to their lawyer and will liable to pay R32 000 extra or repossess my house. Wesbank is bull****ting me cause they now see that I have left with small amount of less than R50 000, and I am paying on the monthly basis. Please Peter help me to resolve this issue.
168 replies
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