KL
Kenneth L
Active since Dec 2020
2
Reviews
0
Industries
Reviews
2 reviews14 months ago
Non existent customer service @ Skynet Worldwide Express South Africa
Non existent customer service. I am in the process of renewing my vehicle license disc though an online company that provides the renewal service but unfortunately they rely on Skynet as their courier partner. Firstly, they claim to make delivery and state "consignee not available" which was impossible in my case I worked from home on the day of supposed delivery. As a customer you cannot get through to the Skynet customer care line, you opt for the call back service and that does not happen, you get no response on their WhatsApp platform and nor any responses from their customer care email address. I would strongly urge potential customers to look elsewhere as there are much more reputable courier companies out there.
0 replies
21 months ago
********* business practice
Beware..... ****mers - stay away. (appear as applianceguru.co.za online) They are quick to respond to ones repair query and promptly call back and come out. This is where they catch the consumer. I was quoted R2200 for a selector switch to repair my oven. Fortunately I heard the so called technician call a service department and the person on the other side quoted less than R800. So called technician then berated the person on the call and said that the real cost should be 3k! He conveniently proceeded to quoted me R2.2k for the switch, R850 for labour, ironically totaling up to his 3k. He then asked for 75% deposit to purchase the part! I found the same part, on the same day for R750. When I confirmed to them that I would not accept their quote as it is daylight ******* given the actual price of the part, it was demanded that I pay R500 call out fee.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)