KL
Kenneth L
Active since Dec 2020
6
Reviews
0
Industries
Reviews
6 reviews13 months ago
Non existent customer service @ Skynet Worldwide Express South Africa
Non existent customer service. I am in the process of renewing my vehicle license disc though an online company that provides the renewal service but unfortunately they rely on Skynet as their courier partner. Firstly, they claim to make delivery and state "consignee not available" which was impossible in my case I worked from home on the day of supposed delivery. As a customer you cannot get through to the Skynet customer care line, you opt for the call back service and that does not happen, you get no response on their WhatsApp platform and nor any responses from their customer care email address. I would strongly urge potential customers to look elsewhere as there are much more reputable courier companies out there.
0 replies
19 months ago
********* business practice
Beware..... ****mers - stay away. (appear as applianceguru.co.za online) They are quick to respond to ones repair query and promptly call back and come out. This is where they catch the consumer. I was quoted R2200 for a selector switch to repair my oven. Fortunately I heard the so called technician call a service department and the person on the other side quoted less than R800. So called technician then berated the person on the call and said that the real cost should be 3k! He conveniently proceeded to quoted me R2.2k for the switch, R850 for labour, ironically totaling up to his 3k. He then asked for 75% deposit to purchase the part! I found the same part, on the same day for R750. When I confirmed to them that I would not accept their quote as it is daylight ******* given the actual price of the part, it was demanded that I pay R500 call out fee.
0 replies
47 months ago
Hi staff turnover causing poor customer service
Please note that this rating is purely directed towards Igrow rentals department. As an investor with them, I now find myself one months rental out of pocket after their team dropped the ball due to poor communication. I was informed that they could not hold back the overdue tenants deposit as the tenant apparently gave sufficient notice. How as a rental agency (who I am paying a 10% fee towards every month) do they allow a tenant to stay in the unit for two months longer and fail to collect rent due to me or hold back a deposit in lieu of the overdue rent? I have sent several mails to them with no reply.
0 replies
59 months ago
Unreliable Metro Fibre Lines
Once again most of our estate is without Fibre. @ Metrofibre this has been going on for the past week now. I logged a complaint last week after being down for 24 hours. It seems that your technicians do not know what they're doing as the Estate chat groups (The Meadows Estate, Silverlakes, Pta) indicate that as soon as you restore fibre to a certain part of the estate another is then down. #Frustrating trying to work from home. Please resolve ASAP as I do not know why I should be billed for a months connectivity where for at least 3 days in a month I have none! Reference # 86890
371 replies
60 months ago
Shocking Customer Service from MetroFibre
Shocking customer experience. While one does not generally have a selection of different fibre line providers I so wish I did. These guys are beyond pathetic. Technicians were walking from house to house within my estate (Meadows Estate Silverlakes Pta) on Monday saying that they were just checking all connections were okay for the pending line upgrades (speed). Yesterday (20 May) I had intermittent internet access for the morning and then it totally disconnected from 12:00. I have logged calls with my service provider (Cool Ideas) who have been brilliant in trying to chase these clowns up but no response from Metro Fibre technical team. We are now sitting @ 24 hours without internet access and my query is apparently going to be escalated. One would think that when the majority of your residential estate has the same issue, at the same time, on the same day that they would show some urgency in resolving but not Metro Fibre. And then they proudly make one aware that their turnaround times for fault resolution is 5 working days - seriously! In this day and age :) Reference #85972.
106 replies
64 months ago
Avon Fraudulent Account Negatively Impacting Credit Score
Consumers beware and read all the poor reviews! My wife has never had an account with Avon nor purchased any of their products. Through recently trying to get finance for purchasing a house we have learnt that there is a fraudulent account open at Avon using my wife's ID number. I have sent complaint after complaint and all documents required by them with no response. I will be seeking legal advice as this is negatively impacting my wife's credit score and Avon clearly has no urgency to resolve. One shudders to think what sort of credit checks (if any) take place for opening of Avon accounts....I think some sort of consumer watchdog needs to investigate them.
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
5 (83.33333333333333%)