NM
Noluyolo M
Active since Jan 2021
15
Reviews
0
Industries
Reviews
15 reviews12 months ago
Bad service
Virgin Active has been a nightmare for me for the past 2 months. I have been a member from last year and had Vitality until it was canceled( Vitality) I then re-instated it in February then the payments went through smoothly for it and I also expected the same with Virgin Active, to.my surprise Virgin Active debited a full membership fee which is R690, I enquired and was promised that it will be resolved, the same thing happened this month. The worst part is that I kept on ensuring mid last month because I wanted to avoid the same thing repeating. I kept on being sent from pillar to post with no help,I also called the call centre and they told me that I must pay a new joining fee, they will cancel my membership and I have to pay a new membership joining fee. I have had to make means of how to survive this month because I had budgeted for my money. Virgin Active is a ******* instead of being a gym. I am soo unhappy
0 replies
22 months ago
Bad service
I ordered 3 pairs of shoes in May 15 and paid but up until now I haven't received my order, I got a tracking number but the parcel was sent to a wrong address and the sender was asked to re-book the parcel up until now nothing instead he's arrogant
0 replies
22 months ago
****mers
I have paid my MTN account 5 years back but it still reflects as unpaid,I get emails every now and then about paying this account and I have sent the paid up.letter but still I am being asked to pay. I have called then numerous times but still I am getting no assistance. This prevents me for any credits now,I am buying a house but this is blocking me. I have driven to their office in Durban but I was told that they don't see customers. My reference is 1MTN69841
53 replies
23 months ago
Painful and bad service
My mother passed away in 2021 and had an account with Ubank of which there's monies on that account. I then went and submitted all the required documents so I can claim but up until today I have not received any assistance, whenever I got there I get sent from pillar to post. The query is only attended by 1 person so if she's not there no one else assists. It's a painful process dealing with the loss of your loved one so you don't need any pain to deal with. The last day I went there was on the 01/06/2024 before that it was on the 28/05/2024.then I was told that the lady will send an email but when I went yesterday the 01/02/2024 the lady was not there so I couldn't get any assistance.
0 replies
23 months ago
****s
I haven't had any response from Kwanda at all they don't communicate. I paid all my arrears from my standard bank loan but they still say I have arrears. I am getting messages everyday saying I still owe the same amount that I paid.
0 replies
23 months ago
Unsatisfactory customer
I finally received my paid up paid up letter after numerous times requesting it. Thank you Hellopeter if it wasn't for you I wouldn't have gotten it.
53 replies
23 months ago
****s
These people are ****s I fully paid my Makro Finance Account on the 9th of March and after a week I asked for a paid up letter. I was told to pay again and they kept on sending me messages that I owe. Up until now I have not received my paid up letter. A guy by the name of Sifiso Hlongwane called and promised me that i will get the letter but still nothing and there's no communication only messages demanding money.
53 replies
24 months ago
****s
Kwanda is a **** I fully paid my arrears but they still ask me for the same amount that was in arrears. No communication at all only messages and calls that say I must make a payment. I will never ever recommend them to anyone
0 replies
24 months ago
****s
I complained regarding the bad service from them but none of them responded to me or sorted my issue. Those people are ****s. I fully paid my account but there's no paid up latter instead I'm being asked for more money. A guy by the surname Hlongwane from them called me and promised me a paid up letter weeks back but he was just making me a fool
53 replies
24 months ago
Bad customer service
I have a STD access loan and I was in arrears and it was handed over to Kwanda and I then asked the arrears amount and was given R1601.92 and I paid it on the 20 March and i sent the POP but I still get calls and messages that I'm in arrears with the same amount. I've tried reaching out to them but they don't respond or if they do they tell me to pay. I'm fed up with them because what they are doing is to **** people.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (6.666666666666667%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
14 (93.33333333333333%)