SJ
Siviwe J
Active since Jan 2021
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
Best purchase experience
I had the best shopping experience at House and Home Greenacres and I want to give a public shout out and recommendation to Kaycee Windvogel who was the Sales assistant helping me. This has been honestly the best buying experience because of Kaycee as I saw her go above and beyond to help me and I received the most beautiful couches and TV stand. The service was speedy and smooth! Im grateful to House and Home and Kaycee, she deserves a raise!
0 replies
46 months ago
Disappointing customer service
I'm not impressed at all. I moved in on the 30 June at Amberg Estate in Paarl and I reported broken filters and a blocked pipe for using the washing machine. My emails and messages at times would be ignored and it is now 2 months since Ive reported and I am clearly not taken seriously. I've been told to wait another week to receive a bottle of drain block. In terms of customer service, I'm highly disappointed by the lack of urgency and care I've received.
0 replies
66 months ago
Terrible service and product.
Terrible service! I recently purchased a headboard from them and it came with a permanent,dirty stain. I was told to wash it myself..after many attempts it is not going away and I was told to wait until the 4th of January. Instead of being helped, my number was blocked. Now i have a 'brand new' filthy headboard. I dont recommend the ever.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)