NS
Nomsa S
Active since Jan 2021
7
Reviews
0
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Reviews
7 reviews6 months ago
Hyundai sold me a faulty car and won't assist me when it gives me problems.
I purchased a car at Hyundai Wonderboom last year in October, and six months into driving the car, it started having battery problems. I notified them, and I was told that the car was no longer in warranty, even though it was a 2024 model. I had to pay for a new battery from my pocket because the car kept stopping on the road. In September, the car started emitting black fumes from the exhaust, and still, I am not getting assistance. All these issues are happening to a brand new car that turned 1 year old in October (This month).
0 replies
6 months ago
Hyundai sold me a faulty car and won't assist me when it gives me problems.
I purchased a car at Hyundai Wonderboom last year in October, and six months into driving the car, it started having battery problems. I notified them, and I was told that the car was no longer in warranty, even though it was a 2024 model. In September, the car started emitting black fumes from the exhaust, and still, I am not getting assistance. All these issues are happening to a brand new car that turned 1 year old in October (This month).
0 replies
13 months ago
NETSTAR IS TAKING MONEY FROM MY ACCOUNT WITHOUT AUTHORIZATION.
I purchased a car at Hyundai Wonderboom in October 2024. I was told that the tracker for the car would be part of the installment that I pay. I was surprised to get a debit order of R345 that I did not authorize from Netstar and when I contacted them I was told I was paying for add-ons that I did not consent to. I never gave my bank details to Netstar because I do not pay them directly for the tracket the dealership that. They accessed my bank accounts without authorization and took funds from my account. I called and explained that I did not add anything to my existing tracker and was told that it would be canceled but I am receiving messages every day of them demanding money from me. Be careful when taking a service from them because they will say you added things you did not.
106 replies
58 months ago
I can’t use the Vodacom Fibre I pay for monthly.
I have a fibre contract with Vodacom, on the 25th of May 2021 I contacted them with a request that I had to move urgently from Centurion to Pretoria, and needed help with the relocation process in terms of the fibre. I was told to fill in a form which I did and sent back on the 27th of May, and also received communication from Vodacom that they received the form and my application was underway. The consultant I also talked to on the phone said they would have installed the fibre in my new place in less than 30 days. Month end the full debit order amount was deducted from my account even though we didn’t have any access to wifi. We received no communication from Vodacom until I called them everyday from the 20th of June, everytime I would call the consultant would tell me that they were waiting on a response on how far my application was and they would call me back, Which they never did at all. Everyday I was told by a new consultant they would come back to me with an update but they never did. When we called again on the 24th of June the consultant by the name of Nkosana Mbisi, emailed me the relocation form again, which I had filled in and sent back on the 27th of May. He also asked for proof of address and my ID number, which I sent. Nkosana to this day never got back to me with an update on my application, or even acknowledged received the documents even though I emailed him again and asked for a confirmation. I then called Vodacom again after this, and talked to Cindy who also promised to get back to me again with an update, she also hasn’t email me or called back, the same thing we had to deal with every month with every consultant. My children are struggling with data as they have online classes and assignments to do and I also work from home most times, I spend R150 every day on data for this, plus the airtime I use everyday talking to a Vodacom consultant for more than 20 minutes who have been no help to me at all. In 2 days it will be month end and the full debit order will be deducted from my account, while It would be 2 months without me having access to the fibre I pay so much for.
159 replies
60 months ago
POOR, INCOMPETENT SERVICE
My car has been in repairs from the 29th of March and my premium depends on how many mileage I drive, on April I was told to email King Price with regards to my car still being at the panel beaters and inform them I did but when it was time for them to deduct them deducted the highest premium even though I told them, fast foward to May 2021 the same story I called them to tell them that the car has not yet returned and they said they will speak to the department that handles the Premiums but to my shock on Monday night(24 May 2021) they deducted again the highest premium even after telling them that I don't have the car. I am not receiving any help from King Price with regards to the panel beaters giving me stories every time they have to return my car to me. I have to deal with all this while I don't have my car and finding it difficult to get around. I am not happy with the service I am getting from King Price and Trans Letaba Panel beaters.
53 replies
60 months ago
Nonsense Service and Very rude stuff
My car was taken in for repairs on the 29 March 2021 and till today ( 25 May 2021) I have not received the car back. I was promised the car would be back on the 30th April 2021 but when I called them on the 30th they told me that they were awaiting parts and would receive the parts on the 15th May 2021 and I would receive the car on the 28th May 2021. This morning I decided to call because they do not communicate with me to find out what time would I be getting my car on Friday (28 May 2021) and I was told that they received the wrong parts and are waiting for delivery of new parts on the 17th of June when I asked why I was not told I was answered in a very rude manner. I have been without transport for the last month going on two which is making it difficult for me to get by but Trans Letaba doesn't care that I am suffering. Their stuff is very rude when you call for follow ups and they do not keep you updated you have to spend your money calling them and be told stories all the time. WOULD NOT RECOMMEND
0 replies
64 months ago
3-5 Business day turnaround not honored with my claim.
I submitted a claim on the 15th of December 2020 and I received messages saying that all the relevant documents were received and it was radio silence until I called last week and I was told that someone will get back to me. Still no one called and I called again yesterday (14 Jan 2021) and the person I spoke to was not of help either as no one can tell me why my claim is still pending. I feel like I am being scammed because no one seems to have answers for me. They keep asking me the same questions they have asked me over and over again and I am starting to think it is some delaying tactic not to fix my car. They told me 3-5 business but now a whole month has lapsed. I am very frustrated with the service I am getting at King Price.
56 replies
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