KK
Krinisha K
Active since Jan 2021
4
Reviews
0
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Reviews
4 reviews5 months ago
Shock horror customer service
Starting this off by saying absolutely LOVE the pastries ❤️ you can never go wrong with a pastry from De Baba's! Unfortunately the same can't be said about their savoury offerings. I ordered their cheese burger with their panko crumbed chicken breast as I'm a non-beef eater. The Brioche bun was soggy because of the amount of relish on the burger bun. The chicken tasted old/stale - almost like minced meat style chicken. the chef came out and confirmed that there were delays in their pass service and hence when the food sits before being served, it gets soggy. She insisted that the chicken was the supplier's problem and that there was no fault of their kitchen's. I had ordered a takeaway burger for my brother however after tasting how bad the chicken was, I asked that they allow me to pay for one burger and cancel the other due to poor quality however I was forced by their staff to make payment of all items. Yes, I did try the burger that I ordered and after finding that it was of poor quality, I reported it. No accountability taken whatsoever as a service provider and poor customer skills by staff.
0 replies
37 months ago
Cancellation needed
I have been trying to cancel my policy as I am no longer in possession of the vehicle but every time I call them, no one is available to take my call for cancellation, I've sent an email about this and still no one has gotten back to me. Extremely unprofessional and unacceptable.
106 replies
50 months ago
Mzilikazi Khumalo as...
Mzilikazi Khumalo assisted us, ensured the service provider had arrived and completed the job and followed up once completed! Effortless and efficient!
53 replies
64 months ago
How much longer?
Signed contract on 29 December 2020; Made multiple calls before the router got delivered; After being delivered - no one has been in contact to install same. When trying to call them, expect to remain on the line holding for longer than 10 minutes at a time. No point in emailing as no one gets back to those either. In the time of Working From Home, one would hope that Fibre/Internet providers would embrace new business with some customer centric attitude and work ethic but unfortunately SADV does not provide that.
61 replies
Review Distribution
5 Star
1 (25%)
4 Star
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3 Star
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2 Star
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1 Star
3 (75%)