J
Jacques B
Active since Jan 2021
4
Reviews
0
Industries
Reviews
4 reviews24 months ago
Super Fast Service
Received my order in two days and I got regular notifications keeping me informed of my order status. Well done guys!
53 replies
40 months ago
Not getting any service
For 4 days now I have been phoning Betterbond regarding a home application and get told that a certain person is suppose to phone me back as I have already started the application on their website and its been assigned to them, but this person never phones me back.
132 replies
51 months ago
More than 5 months and still no clearance certificate....
Been over 5 months now that I am not able to get a clearance certificate cause I have been dealing with incapable people that only care about marking off tickets but does not solve them. I phoned numerous times and get promised everything will be sorted within a week or 2 days. In the beginning months it showed all my balances were paid up but I still owed the credit providers money. I phone and ask DebtBusters who do I owe money too and they tell me its just the one credit provider so I pay that month and Debtbusters charges me a fee. I phone again and got promised all accounts are settled. I request my clearance certificate that again took another month after which there were more debit orders from Debtbusters and fees as certain accounts were still not settled. I believe they purposefully do this as a means to extort more money out of their clients. Debtbuster dont email you. I think its because then you have written proof of their empty promises... My next steps will be contacting NCR and the Ombudsman. Shame on you Debtbusters.
106 replies
64 months ago
Great Service and Knowledgeable Agents
This past month I have been in contact with Debtbusters three times regarding me being coming off of debt counseling (I have been with them for almost 5 years) and every time I have been met with friendly and knowledgeable staff that responded to my queries fast and effectively. I do not regret my decision choosing Debtbusters to help me through this difficult journey! Thank you Debtbusters
61 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (50%)