AJ
Alrique J
Active since Jan 2021
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
****!
Good day I am writing this email because i have a serious issue with my debt review removal. I app**** for debt review through a company called Infinite debt solutions and a consultant by the name of Mogammat Sulaiman +27215691212 from Infinite Debt Solutions assisted me, a contract was signed and after few months of paying I requested to be removed from debt review. I contacted infinite debt solutions via phone and whatsapp but non of my messages and called were attended to. Mogammat deliberately ignored my requests after several attempts on all communication platforms, as i have proof. I then approached another company called Remove Debt for assistance where they agreed and spoke to Nadia Mothilall, Ashleigh Naidu and Ntokozo where they made me pay R9500 over a period of 4 months and said after i pay this amount their attorneys will go to court on my behalf. I paid the R9500 in full by end of October 2025 and proof is available. Since promised according to Remove Debt that they are busy with my query i haven’t received feedback since November 2025 till date, emails was sent to them but no response. Infinite debt solutions refuse to assist me and dropped calls in my ear several times, Remove Debt is not even willing to assist me in any way ever since last year. I am appealing to the NCR to please assist me as my finances are all stable and i do not need debt review anymore. And i feel as thou i have been ****med by these consultants.
0 replies
2 months ago
****!
Good day I am writing this email because i have a serious issue with my debt review removal. I app**** for debt review through a company called Infinite debt solutions and a consultant by the name of Mogammat Sulaiman +27215691212 from Infinite Debt Solutions assisted me, a contract was signed and after few months of paying I requested to be removed from debt review. I contacted infinite debt solutions via phone and whatsapp but non of my messages and called were attended to. Mogammat deliberately ignored my requests after several attempts on all communication platforms, as i have proof. I then approached another company called Remove Debt for assistance where they agreed and spoke to Nadia Mothilall, Ashleigh Naidu and Ntokozo where they made me pay R9500 over a period of 4 months and said after i pay this amount their attorneys will go to court on my behalf. I paid the R9500 in full by end of October 2025 and proof is available. Since promised according to Remove Debt that they are busy with my query i haven’t received feedback since November 2025 till date, emails was sent to them but no response. Infinite debt solutions refuse to assist me and dropped calls in my ear several times, Remove Debt is not even willing to assist me in any way ever since last year. I am appealing to the NCR to please assist me as my finances are all stable and i do not need debt review anymore. And i feel as thou i have been ****med by these consultants.
0 replies
36 months ago
**** service
I have been ****med into joining this debt solutions company by a consultant named RAFIQ who ensured me if i had any issues i should contact him directly , he was very quick to sign me up but now when it’s time to cancel the agreement he avoids all contact deliberately as well as the call centre agents who refuse to assist me , they always telling me someone will call back and never do and it’s been two months now already trying to cancel this. This is a company people should stay away from
0 replies
64 months ago
Waiting period for a phone is pathetic
I ordered a phone on the 06/01/2021 and they said it takes 7/14 days, the phone has still not arrived and when i phoned customer care they cannot help me, instead they transfer me to different departments....i spoke to an agent on facebook messenger and after replying a day later they still couldn’t help me, they kept telling me it’s being escalated and they will get back to me, since my order i never receive one call with feedback....why do they allow people to order order phones telling them it takes 7-14 days to deliver and end up waiting a whole month....this is the worst experience ever, i wouldn’t recommend mtn to anyone to be honest
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (100%)