AE
Annelie E
Active since Feb 2021
4
Reviews
0
Industries
Reviews
4 reviews6 months ago
outstanding account
Service or no service, just get sms that account needs to be paid without any contact and then only with date for payment, where is the contact for the person to get assisted and get statements, how can a person just pay without any proper contact
0 replies
6 months ago
poor customer service regarding outstanding account
This is the way that dr J Schuttes accounts department deals with accounts, no contact what so every received from them for an outstanding account for 14 months and then you will be handed over to the attorneys and costs is added and just a date that account needs to be paid.
0 replies
62 months ago
information not sorted out and this month double billing or no billing
Again our problem is still not sorted out, after so many phone calls and that they promise to give you feedback and that this will be sorted out it is not and this month they are duplicating the payments owing to them, what to do? This service that we get from Vodacom is pathetic so say the least.
112 replies
63 months ago
Changing of details
We went to Vodacom for 2 upgrades in Oct 2020 and to get assistances to change some personal details on the accounts, after spoken to 3 managers at the shop and a consultant is this problem still not sorted out, i have even logged an complaint at the head office, received an sms and still nothing is sorted out, what is the next step to be taken
122 replies
Review Distribution
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1 Star
4 (100%)