B
Brighton
Active since Feb 2021
8
Reviews
0
Industries
Reviews
8 reviews11 months ago
Reduced Premiums
Busisiwe Mabizela was excellent, she helped me reduce my premium by a lot. Thank you so much
58 replies
11 months ago
Grant Ackers was pre...
Grant Ackers was precise and excellently helpful
58 replies
12 months ago
I was paying high insurance premiums and Tshepo Denga was able to low my rates significantly without compromising the benefits
I was paying high insurance premiums and Tshepo Denga was able to low my rates significantly without compromising the benefits. Thank you so much for the peace of mind assistance 🙌🏾
58 replies
22 months ago
WORST INSURANCE EXPERIENCE
After my incident that happen on 22 December 2023. My car was fixed my Miway's handlers. But i appone inspection i realised Miway or Miway's car storage provider had broken my window switch. Now they are all claiming my windows had not been working since. I tried to communicate with Miway from when this matter started that i have pcitrures of my windows closed since they claim my switch was already broken therefore my windows couldnt be closed. I have pictures of the Tow truck taking my car on the day of the eccident which Miway refused to look at. Till today they telling me that thier decision to not fix their carelessness is "Fair and Just". MIWAY HAS BEEN THE WORST INSURANCE COMPANY i have ever been with. BECAREFUL how they handle your vehicle they will not pay for their neglegence. As for me I am ready to cancel everything with them. They are useless. NB They do not respond well to kindness.
106 replies
27 months ago
Inconsistencies, delays and lack of communications
I don't usually write negative reviews, but I'm quite frustrated with the situation regarding my car. It's been a series of letdowns, and I've had to consistently ask for updates every week and still get endless excuses. First of all, my incident happened on the 22nd of December 2023. Fine, my claim was processed quickly, then the nightmare started. Firstly, I was told this whole thing would take 10 working days, and I would have my car back. Since it was during the festive season, they told me they would find a panel beater workshop that's open during this time of the year. I was happy to hear that. I came here, wrote a beautiful review, and praised Miway. I then waited for the 10 working days and proceeded to ask for an update. I was then told they couldn't find one, but they would take my car in from the 2nd of January. After the 2nd of Jan, I asked again what is happening with my car; I was told they haven't moved it to the panel beaters; they are only opening on the 8th of Jan. Come 8th of Jan, I get an email from their panel beaters. "As discussed, the above-mentioned vehicle is booked for repairs on the 15th of January 2024." From there, it went downhill. On the 26th of January, I asked them about the status of my vehicle; they said they haven't received authorization to work on the car. Fine, I CC Miway; that gets sorted out; they send everything to them and CC me in the emails. On the 5th of Feb, I ask again, what is the status of my vehicle; I don't get a response to my emails. Later, I get a WhatsApp message saying, "Good day sir, please note we have just received the updated authorization for your vehicle; we are currently awaiting parts to arrive, regards." I ask them how because this was resolved 10 days ago; they proceed to say, "we received the updated auth an hour ago." Later in the week, I ask them again about the status of my car; till today, they are still waiting for parts that are, for some reason, always going to arrive in two days from the day you ask. Mind you, this whole process started on the 22nd of December, and I was told it would take 10 working days. I'm puzzled as to why Miway isn't thoroughly vetting these panel beaters, especially considering the negative reviews here in Hello Peter. At this point, I think Miway should provide me with a courtesy car due to the numerous unfulfilled promises. If I don't have my car back by the end of this month, I'm seriously considering switching insurances. This situation is frustrating and unacceptable.
58 replies
27 months ago
Delay after Delay with no communication.
These guys have had my car since January. I received an email from them informing me that my car has been booked for the 15th January 2024. On the 26th of January I ask them what is the status of my vehicle, they say they havent received authorisation on to work on the car. Fine I cc my insurance that gets sorted out they send everything to them and CC me in the mails. On the 5th of Feb i ask again , what is the status on my vehicle, I dont get a response on my emails. Later i get an whatsapp message saying "Good day sir, please note we have just recieved the updated authorisation for your vehicle, we are currently awaiting for parts to arrive,regards". I ask them how bevcause this was resolved 10 days ago , they proceed to say "we recieved the updated auth an hour ago". Later in the week I ask them again about the status of my car, till today they still waiting for parts that are for some reason always going to arrive in two days from the day you ask. Mind you this whole process started 22nd of December and I was told it would take a 10 working days.
0 replies
28 months ago
I had been involved in an accident
I had been involved in an accident. Called my insurance and I was blessed by Fortunate Sibiya. She could tell I wasn’t used to this situation but she calmed me down and held my hand through out the whole process. She made the process extremely easy and quick. I really appreciate it. I couldn’t even get a chance to stress about the car. 😂😂
129 replies
48 months ago
Haniph Nkuna was gre...
Haniph Nkuna was great at assisting me , the service was quick and easy thank you so much alleviating my stress
74 replies
Review Distribution
5 Star
5 (62.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (37.5%)