JN
Johan N
Active since Feb 2021
2
Reviews
0
Industries
Reviews
2 reviews50 months ago
Bad support
Support is non existing. I have send numerous emails to: support@myfamilycinema.info. No feedback, Send email to; globalsales@myfamilycinema.com. No feedback. Send email to; payment@servicemyfamilycinema.com. No feedback. I have made a payment but it shows "unfinished" in the order section. Even on the "online help" tab, i cannot type anything because a red circle keeps popping up on it. My account is going to expire in 2 days and i have been trying to get help from them for a week now. Very bad support service
0 replies
63 months ago
Solnet
Well, I have been here for the first time and I have seen all that is written about Solnet. I have to say that I did not have a bad experience with them. After 3 years my geyser started leaking(still under guarantee). I contacted Rudi and within an hour I received an email from GAP about replacing the geyser. Even GAP was fast with the service but the provider they referred the claim to, Oh Boy!! Waiting 24hours with no response while i sit without any water for the household. But will see if they get back to me and then will report here on that company. So no problem from Solnet's side, I got helped and was even phoned to hear if GAP came back to me on the claim.
56 replies
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