My Family Cinema
Claimed Business
|1.4|13 Reviews (last 12 months)|This business does not respond to reviews
My Family Cinema
Claimed Business
|1.4
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, My Family Cinema is facing severe customer dissatisfaction stemming from an apparent shutdown of the platform following successive rebrands to Vella and then Konex. Customers consistently mention losing prepaid subscription money, with no avenue to claim refunds or contact support. A recurring theme is frustration over the lack of warning before the closure, alongside longstanding complaints about payment processing issues and buggy streaming performance. While a small number of longer term users praised ease of use, the dominant sentiment reflects feelings of being defrauded.
Performance(last 12 months):
Trustindex Rating
2.2TrustIndex
2.2
Frequently Asked Questions About My Family Cinema
What do customers say about My Family Cinema?
Based on recent customer reviews, My Family Cinema is facing severe customer dissatisfaction stemming from an apparent shutdown of the platform following successive rebrands to Vella and then Konex. Customers consistently mention losing prepaid subscription money, with no avenue to claim refunds or contact support. A recurring theme is frustration over the lack of warning before the closure, alongside longstanding complaints about payment processing issues and buggy streaming performance. While a small number of longer term users praised ease of use, the dominant sentiment reflects feelings of being defrauded.
Is My Family Cinema trustworthy?
Recent reviews (13)
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