DX
Dani X
Active since Feb 2021
4
Reviews
0
Industries
Reviews
4 reviews17 months ago
Changed flight, no notification, terrible refund process
I booked my flight in May for a flight only in December so that I would avoid the expensive price hike and stress. LAM changed my flight without even sending me a notification, I only found out because my partner booked the same one through a travel agent and they were notified. We now have a layover in Maputo as well as another stop to refuel, what went from a direct flight now became a 2 stop flight and not only this now because of those changes and delays I would now miss my connecting flights. When I called LAM they said that the only way I could make my flights was to change my other flights and leave a day earlier (at my own expense). I am now in the process of cancelling my flight to get a refund and no one answers their emails, the staff are not friendly when I call and just tell me to wait. I am so disappointed in their service, I will next time make sure to pay the bit extra to not have to deal with them.
0 replies
33 months ago
Using vitality on a sale
I went to sportsman’s warehouse this past weekend. They had great sales on which was very exciting (the sale ended on the day I went). I bought a pair of shoes, a windbreaker and a fishing long sleeved shirt. I am on vitality so I get a voucher to sportsman’s warehouse and I was told I could use it along with the sale to get additional discount. When I got to the front to pay they told me that discovery was down so they couldn’t process the voucher. They told me to pay the normal amount but that I can go to any sportsman’s warehouse the next day to get the refund for the vitality amount. I kept the receipt as I was told to and went to the sportsman’s near me. They told me that because the sale had ended there was nothing they could do and I couldn’t get the money back from vitality after being reassured that I would get it back. I am extremely annoyed and unimpressed.
0 replies
45 months ago
Good products
Good place to buy affordable and personal gifts for loved ones. Will definitely buy from them again and recommend to others. The deliver was fast and customer service was excellent. The quality is better than what you would expect for the price
0 replies
63 months ago
False adverti*****t/scam
When I joined Shaw academy I got a phone call from someone who works there and told me that my number was on promotion so I was going to get the first month completely free including course content and everything. This phone call was followed up with an email which said a number of times that I was going to get the course and course content for free as the first 4 weeks were completely free. I thought that the customer service was really good and had few doubts about them. However, after registering for a course R500 was deducted from my account without my consent and they are refusing to refund it and have now stopped replying to my emails. I cancelled my subscription immediately and so I don’t even have access to the content that I bought.
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Review Distribution
5 Star
0 (0%)
4 Star
1 (25%)
3 Star
1 (25%)
2 Star
0 (0%)
1 Star
2 (50%)