KM
Keabetswe M
Active since Feb 2021
5
Reviews
0
Industries
Reviews
5 reviews5 months ago
The worst customer care
I strongly advise against taking your appliances to Mark Electronics. I took my Smart TV in for repairs, and instead of fixing the original issue, they replaced the motherboard with one from a non-smart TV — effectively removing the “smart” functionality. The technician, Kelvin, assured me that they would return later that day to resolve the issue since my remote no longer worked. Two days passed without any follow-up. When I contacted the owner, he dismissively told me to “just get a universal remote.” As a result, I now have a Smart TV that is no longer smart and a remote that doesn’t work. If you want your electronics properly repaired and fully functional, I do not recommend Mark Electronics.
0 replies
12 months ago
Fikiswa has helped m...
Fikiswa has helped me so much with my covers as I was confused
58 replies
30 months ago
Best customer service
From conception of applying for my car Charmaine Nieuwoudt was there helping step by step and pushing that everything happens. I can never not thank her her promptness and within 2 days I had my car. Thank you so much
131 replies
31 months ago
Nonhlanhla was quick...
Nonhlanhla was quick and efficient and helpful with getting me back up and running, thank you so much
131 replies
44 months ago
Great Service
Thank you to Megan Shanel, the greatest support in less than 30 minutes after being told to switch my fibre box on and off all day, she came and saved the day. Thank you so much please keep the high spirits and calming energy
74 replies
Review Distribution
5 Star
4 (80%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (20%)