SH
Samantha H
Active since Feb 2021
2
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2 reviews2 months ago
iStore Sandton City Customer Service
I had a terrible experience at the iStore, Sandton City. I went there for a cellphone upgrade, and because I knew it was an early upgrade i knew that there will be a pay in, I also know which phone I wanted as well as the colour. The consultant asked me 3 times am I sure I want to upgrade because the pay in amount was alot. I said yes, hence the fact that I also wanted to do a trade-in. You know you need an eSim right? To which I rep**** yes, this is the 3rd time I've been here so I am sure. We will not be doing a transfer of data because it will take too long. You can do the trade-in closer to where you stay or at any Istore. But this one is convenient because it is close to my work I answered. He disappeared, probably to get the phone because he had it when he came back. Didn't even ask me what memory size I would like, just gave me the phone in the colour I had requested. Assisting a different client in between because I guessed he had helped the client before I was there but the person came back again. I found him to be arrogant and unfriendly, treated me more like a nuisance.
0 replies
63 months ago
Extremely Poor service and don't care attitude from Standard Bank
I tried to apply for a pension backed home loan with Standard Bank. They advised that I was on debt review. I sent them all my clear credit records. I also enquired as to the company they used to do credit checks and was advised that they use Experian. Even their checks came back clear. I tried contacting their debt review department to clear the matter, the numbers either does not exist or is never available. I WANT TO CLEAR MY RECORD!!!!!! Where do I go to report this! Its insane
56 replies
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