MB
Marc B
Active since Mar 2021
5
Reviews
0
Industries
Reviews
5 reviews35 months ago
Clueless and playing the blame game
We moved house at the start of the month. We'd arranged to have internet access via Axxess. From day 1 we were unable to connect, it took 2 days for Axxess to figure out that the issue was on Vumatels side. We had access for 1 day but since then it's just been Axxess telling us that Vumatel will resolve the issue soon. Halfway through the month and we have no access and there's no way to contact Vumatel directly.
53 replies
38 months ago
Good at first but then takes your money and runs
I order 4 rings from them in the start of January. 1 was a pack of silicone rings, second was a cheap black and blue, the last 2 were for fairly expensive black and comet rings for my wife and myself. There were no issues with getting the first 2 cheaper rings, delivered within a few days. However they claimed to have problems with the more expensive 2 rings as the needed to be manufactured to size. I did a follow up and was told that they were waiting on materials from overseas. It is now mid March, they no longer respond to my mails, I can't get hold of them. It seems they are happy to supply the cheap stuff but the rings that cost around R7000 each they will take your money and disappear.
0 replies
62 months ago
Money wasted, time lost
We used Oncall SA to redo the tiling on our patio, the problem we were experiencing was that when it rained that water would pool in the middle. OncallSA then sent out Dusty Moon to do the tiling, we were very clear from the start the we needed the new tiles to be put in at an angle that would force the water to drain off easily. Dusty moon then came through to do the job and after 3 days were complete. The very evening that they had finished it started to rain, the water then pooled in the same spots, we photographed all of this. This was on Thursday, my wife immediately called Frikkie from Dusty Moon who said he would bring his guys back the next day to see what the problem was. The following morning we called Frikkie and he said that his tiler had not arrived for work, my wife then called Oncallsa and they said they would get Frikkie to come out and assess. He came through on the Monday and took some photos with a level. We did a water test by pour water from a hose onto the tiles, it pool again, Frikkie then said that they would definitely need to repair the corner portion. He took photos that he would send to Oncallsa and they would make a final decision. We didn't hear anything back from them so my wife sent through an email, they finally responded on the Wednesday afternoon, stating that the photos were inconclusive, and would need to send out a 3rd neutral party to assess. This could only take place the following week. We were required to pay upfront before any of the work took place and this company has soon a shocking lack of accountability. We are most likely going to need to get someone else entirely to redo portions of the patio at our own expense. Don't think that because you go through a company like Oncallsa that they can be held to account.
0 replies
62 months ago
Save your Time and Money, go elsewhere
I ordered tyres on the 1st of Feb, was given confirmation that they would be delivered on the 3rd. Then stories started, Thomas Rundle would call each day saying that something went wrong and he's really sorry and embarrassed but I would get the tyres in a few days. This has been going on the whole month to the point that I've had to contact the CPA ombudsman. I bought a set of Pirelli tyres @ over R12000, so I'm not just making a scene about low end tyre and bad service. I even made sure that the site stated they they had stock on hand. I have been promised a refund but as of now, they seem to be dodging me. I have read multiple bad reviews on this site from clients that have had the exact same experience. DO NOT BUY ANYTHING FROM THEM, THEY WILL TAKE YOUR MONEY AND JUST KEEP LYING TO YOU OVER AND OVER AGAIN. I wrote a review on here last week, as well as lodging a complaint with the Motor Industry Ombudsman, and only after all that did they start the refund. Don't put yourself through this, rather just go to a regular tyre shop. They have even said that they will honour the purchase and still fit the tyres but once again they just seem to go quiet.
0 replies
62 months ago
Money taken for false promises
I ordered tyres on the 1st of Feb, was given confirmation that they would be delivered on the 3rd. Then stories started, Thomas Rundle would call each day saying that something went wrong and he's really sorry and embarrassed but I would get the tyres in a few days. This has been going on the whole month to the point that I've had to contact the CPA ombudsman. I bought a set of Pirelli tyres @ over R12000, so I'm not just making a scene about low end tyre and bad service. I even made sure that the site stated they they had stock on hand. I have been promised a refund but as of now, they seem to be dodging me. I have read multiple bad reviews on this site from clients that have had the exact same experience. DO NOT BUY ANYTHING FROM THEM, THEY WILL TAKE YOUR MONEY AND NEVER DELIVER.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
4 (80%)